Eastern Creek Smash Repairs – Huntingwood NSW
As the Shop Manager, you will oversee the day-to-day operations of our smash repair facility, ensuring high-quality workmanship, efficient workflow, can estimate damaged vehicles and outstanding customer service. You will lead a team of technicians, coordinate repairs, and maintain strong relationships with customers, insurers and suppliers.
Key responsibilities
Manage daily workshop operations and workflow
Supervise and support technicians and administrative staff
Ensure repairs are completed on time and to a high standard
Liaise with customers, insurance companies, and assessors
Monitor job progress, costs, and profitability
Maintain workplace health and safety standards
Handle customer enquiries and resolve issues professionally
About you
Proven experience in smash repairs (management preferred)
Solid leadership and team management skills
Excellent communication and customer service abilities
Ability to prioritise and manage multiple jobs efficiently
Knowledge of estimating systems and insurance processes (highly regarded)
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📌 Smash Repair Shop Manager/Estimator (Sydney)
🏢 Eastern Creek Smash Repairs
📍 Sydney