BBT Finance is seeking a
Para broker / Office Assistant
to join the team in Penrith, NSW. This is a full-time position offering an exciting opportunity to support our mortgage broking operations whilst developing your skills in the financial services industry. You will work alongside an experienced broker, providing essential administrative and client-facing support to ensure smooth day-to-day operations. This role is ideal for someone looking to establish a career in mortgage broking and property whilst maintaining a strong organisational foundation.
What you'll be doing
Providing administrative support to mortgage broker, including preparing documentation, managing files and maintaining accurate records
Assisting with client communications via telephone, email and in person to gather information and answer enquiries
Processing mortgage applications and ensuring all required documentation is complete and submitted to lenders
Coordinating with lenders, valuers and other third parties to progress loan applications
Maintaining and organising client databases and filing systems
Supporting the scheduling of client appointments and managing broker calendars
Optimising training programs and workflows
Assisting with general office management tasks including reception duties, data entry and report preparation
Providing exceptional customer service to clients at various stages of their mortgage journey
Manage, maintain and grow an existing loan book
What we're looking for
Strong organisational and time management skills with the ability to prioritise multiple tasks
Excellent written and verbal communication abilities with a professional demeanour
Proficiency in Microsoft Office applications including Word, Excel and Outlook




Attention to detail and accuracy in data entry and document preparation
Customer service experience, ideally in a professional or financial services environment
A willingness to learn about mortgage broking and financial services products
Ability to work effectively both independently and as part of a team
Professional telephone manner and strong interpersonal skills
Preferably, experience with mortgage broking software or banking systems (training will be provided)
A commitment to confidentiality and compliance with financial services regulations
What we offer
Full-time permanent employment in a supportive and skilled environment
Comprehensive on-the-job training to develop your mortgage broking knowledge and skills
Opportunity to work towards relevant industry qualifications and professional development
A collaborative team culture where your contributions are valued
Competitive remuneration package
Flexible working arrangements where possible
Career progression opportunities within BBT Finance
A workplace focused on employee wellbeing and work-life balance
About us
BBT Finance is a trusted mortgage broking firm dedicated to helping clients navigate the complexities of home lending. Based in Penrith, NSW, we pride ourselves on delivering personalised service, expert advice and innovative solutions to our clients. Our team is committed to building long-term relationships with clients and maintaining the highest standards of professionalism and integrity. We operate in the mortgage and financial services sector and real Estate, where our mission is to simplify the lending process and empower clients to make informed decisions about their financial future. At BBT Finance, we value teamwork, continuous learning and customer-centric service.
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📌 Para Broker / Office Assistant (Sydney)
🏢 BBT Finance
📍 Sydney