Mercure WestWaters, part of Oscars Group, seeks a Guest Service Agent to deliver friendly, professional service at the Front Office, handling arrivals, departures, inquiries and guest needs. You will support check-in/check-out, reservations, and data accuracy while coordinating with housekeeping and other departments.
We value explicit communication, a customer-first attitude, and the ability to thrive in a busy hotel environment.
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📌 Guest Service Agent — Front Office & Guest Experience (Melbourne)
🏢 WestWaters Hotel
📍 Melbourne
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