Position Overview:Responsible for managing a portfolio of customers, improving and developing existing customer relationships as well as identifying and actively seeking new product and sales growth opportunities across the Food and Beverage sector with a key focus on Health and Wellness inc Sports Nutrition, Functional Foods and associated categories, primarily across the VIC/SA/WA regions.Key Responsibilities / Accountabilities:Manage existing customers and develop new customer relationshipsManage existing and establish new product and market opportunities driving business growth and market shareAchieve sales targets by proactively leveraging all communication channels including digital channels and face to face interactions for a range of allocated productsIncrease GP and product portfolio by initiating opportunities to drive cross-selling / range-sell / value-based pricingIdentify high potential accounts and determine strategies for converting prospectsFollowing sales protocols and procedures, generate new leads and improve/increase conversion rates and sales interactionsUtilising call planning, pipeline management, lead identification and qualification, undertake proactive sales calling and performance monitoring to drive sales and achieve set targetsRaise customer awareness by assisting in determining the right products for the customer's needs as well as raising customer awareness of product options/ opportunitiesUndertake joint visits with Managers and Principals as requiredLiaise with relevant internal stakeholders to determine the best solution for the customer and extracting maximum value (e.g., Sales Team, Product Management, Customer Service, Supply Chain)Submit accurate forecasts and forecast updates as requested on a timely basis, managing effective pricing strategies to include, but not limited to: Contracts, Pricing Agreements, Renewals, negotiations, and implementationsPrepare and calculate accurate costings for materialsProficient use of Salesforce - CRM reports relating to customers in the format and timing specified by Managers (reporting includes regular call reports and special reports as requested by management at a Principals' request)Maintain, create, monitor, and update customer opportunities and potentials in Salesforce ensuring effective cross- selling strategies are applied, growing business and partnerships with our valued customersReview reports and action as required to ensure customers receive the correct quantity of product, at the right time and in the right location to meet budgeted, contracted, and forecast requirementsReport on any information relevant to the liquidity of a customer to identify and limit any possible exposure to Brenntag of any debtsSeek prompt payment of debtors and address problem accounts when necessaryIn conjunction with Commercial/Business/Product Managers,



conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demandDrive commercial and functional excellence based on guidance/ input from Commercial Excellence TeamIncrease product knowledge by undertaking regular reviews of product data to understand the technical merits of the products handled by Brenntag as well as participating in product knowledge initiativesReport on market and competitor information e.g., pricing, key customer strategies, trends, key personnel movements, and new product opportunities etc.Ensure all business activities are conducted according to the work instructions specified in the Integrated Management SystemsCustomer Experience Identify and assist in implementation of process improvement opportunities in conjunction with senior managementManage Customer Service Excellence as measured by external customer feedbackWork cohesively with internal/external stakeholders ensuring a customer centric culture is achieved and maintainedNon-conformance managementManage and report all non-conformances, acting on repetitious non-conformancesIdentify and implement changes to ensure a measured reduction in non-conformances and overall operation efficiency gains and continuous improvement initiatives are achievedReview Job7's and follow through to action improvements, addressing areas of sub-optimal performanceGeneral Consistently demonstrate Brenntag values and expected behaviours through exemplary standard settingActively participate in the annual Performance, Planning & Review (PPM) process, establishing individual KPIs and monitoring performance to ensure targets and effective work outcomes are achievedTake ownership of learning and development opportunities by creating an Individual Development Plan (IDP), strengthening your personal and skilled developmentPerform such other duties and activities which may be assigned to you from time to timeCompliance: QSHE: Maintain thorough knowledge of the Company's Integrated Management Systems and comply with all policies and procedures of the systemsMaintain sound knowledge of relevant requirements and regulationsAdhere to the Company's "Safety First" culture ensuring the highest safety standards are always maintained and that respect and collaboration with colleagues is imbedded in all daily work activitiesChain of Responsibility (COR): Be aware of, understand and comply with Brenntag's Chain of Responsibility Policy and GuidelinesResponsible Care:



Be aware of the Company's responsibility under the "Responsible Care" initiative and always uphold the conditions of such membershipProduct Stewardship: Ensure products handled by the Company are only promoted for the purpose specified in writing by the Producer and make no claims or statements, which can be used against the CompanyEnsure correct storage of goods and services under the Product Stewardship specificationsCompetencies / Personal Attributes:Must have a "best practice" customer centric attitudeExcellent verbal and written communication skillsExcellent analytical skills, with the ability to identify trendsInterpersonal awareness with a proven ability to develop relationships via digital platforms (e.g. phone, video messaging, e-mail)Ability to manage complexity and change in a dynamic environmentAbility to communicate and work collaboratively with internal/external stakeholdersMeticulous attention to detailAbility to work unsupervised, flexibly and under pressure to meet tight deadlinesDemonstrated ability to proactively problem solve, be collaborative and follow through on allocated tasks to successful completionEnthusiastic and highly motivatedExcellent planning and time management skillsExcellent IT Skills including intermediate to advanced ExcelQualifications / Experience:An established customer network with developed relationships across the VIC/SA/WA regions.B2B sales experience in a Food Ingredients or related sales roleProven track record of commercial sales with knowledge of account managementExperience in specialty ingredients centred around Taste and Blended Solutions preferred.A strong interest in food and nutrition ingredients with the ability to demonstrate and communicate the value proposition of Food & Nutrition productsBrenntag TA TeamBrenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks.
We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety.
Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients.
Therefore, our clients and partners can count on us for global reach combined with local agility and execution.
As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together.
We engage our employees in the company's mission for collective success, by building long-term stability and safety through trust and clarity across the organization.
We believe in empowering our employees to reach their full potential and shape the future.
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