Own and optimise clinic technology platforms, including the booking system, VISIA Skin Analysis System and client data processesTrain teams and troubleshoot technology and process issuesLead operational compliance across council permits, medical and clinical requirements, infection control, safety protocols, incident management and audit readinessManage clinic-specific suppliers, consumables, inventory, treatment COGs and clinical equipment maintenanceCreate processes that minimise waste and downtimeLead the operational delivery of new brands, technologies and treatmentsCoordinate product and back-bar set-up, systems configuration and compliance documentationAct as the operational lead for new MECCA Aesthetica locationsBuild scalable processes and coordinate technology, equipment, regulatory approvals and post-launch supportConduct regular clinic visits to provide hands-on support and identify operational improvementsPartner with the Head of MECCA Aesthetica, Aesthetica Sales Manager and clinic teamsRequirements5+ years' operations management experience, preferably within a clinicDemonstrated experience managing multiple systems and processesExperience implementing new solutions and optimising existing ways of workingStrong project management skillsAbility to coordinate multiple workstreams and deliver to deadlinesFinancial acumen,



including budget management, COGs tracking and cost optimisationProactive, accountable and collaborative approachStrong attention to detailAbility to calmly troubleshoot operational challengesCore CompetenciesDemonstrates expertise in clinic operations management, including technology platform optimization, compliance with medical and clinical requirements, and financial acumen for budget management and cost optimization.
Proven ability to lead teams, implement recent solutions, and enhance operational efficiency through effective project management and process improvement.Highest-signal resume keywordsOperations ManagementProject ManagementFinancial AcumenCompliance ManagementProcess OptimizationATS Optimization KeywordsHard SkillsClinic Technology ManagementBudget ManagementCOGs TrackingInventory ManagementProcess CreationSystems ConfigurationIncident ManagementAudit ReadinessTreatment COGs ManagementRegulatory ApprovalsSoft SkillsProactive ApproachCollaborative ApproachAttention to DetailTroubleshooting SkillsAccountabilityIndustry KeywordsOperational ComplianceInfection ControlSafety ProtocolsClinical Equipment MaintenanceSupplier ManagementTools & TechnologiesBooking SystemVISIA Skin Analysis System
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📌 Operations Lead (Melbourne)
🏢 Jobtailor
📍 Melbourne