17 Aug
|
XPT Software Australia Pty
|
Melbourne
17 Aug
XPT Software Australia Pty
Melbourne
Must Have Skills:Understanding of the ContactCenter domain5+ years of total experience2+ years of hands-on CyaraexperienceStrong experience with:Cyara VelocityCyara PulseCyara CruncherCyara Automated RegressionTestingVoice and Digital ChannelAutomationNice to Have Skills:Detailed Job DescriptionExperiencedCyaraAutomation Testerto support the testing and validation ofenterprise ContactCenteras aService (CCaaS) platforms.The ideal candidate will have expertise in usingCyara Velocity,Pulse, and Cruncherto automate customer journey testing acrossvoice, IVR, digital, and omnichannel customer serviceenvironments.Therole will work closely with Solution Architects, Business Analysts,Developers, and Business Stakeholders to ensure high-quality customerexperiences across contactcentertechnologies andintegrations.
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📌 Test Lead With Contact Center And Cyara (Melbourne)
🏢 XPT Software Australia Pty
📍 Melbourne