Experienced Disability Support Workers | Complex & High-Needs SupportOur participants have diverse and complex support needs.
Depending on the individual, your role may include supporting participants with complex physical, intellectual or psychosocial disabilities, providing high-intensity personal care and daily living assistance, and supporting participants who may experience behaviours of concern or emotional dysregulation.
You will follow Positive Behaviour Support Plans, health plans and established routines, implementing proactive and trauma-informed support strategies.
Your responsibilities will include medication assistance and accurate documentation, supporting appointments, community access and meaningful activities, assisting with meal preparation, household tasks and maintaining a safe environment, recognising and responding appropriately to changes in a participant's presentation, completing clear, accurate and timely shift notes and incident reports, and working collaboratively with families, support coordinators, clinicians and the wider support team.Key responsibilitiesSupport participants with complex physical, intellectual or psychosocial disabilitiesProvide high-intensity personal care and daily living assistanceSupport participants who may experience behaviours of concern or emotional dysregulationFollow Positive Behaviour Support Plans, health plans and established routinesImplement proactive and trauma-informed support strategiesAssist with medication and accurate documentationSupport appointments, community access and meaningful activitiesAssist with meal preparation, household tasks and maintaining a safe environmentRecognise and respond appropriately to changes in a participant's presentationComplete explicit,



accurate and timely shift notes and incident reportsAbout youDemonstrated experience supporting people with complex or high needsRemain calm, responsive and emotionally regulated during challenging situationsUnderstand that behaviour is a form of communicationCan follow detailed care plans, risk assessments and support strategies consistentlyUse initiative while remaining within the participant's established plans and professional boundariesCommunicate clearly and respectfully with participants, families and colleaguesReliable, punctual and committed to providing continuity of careComfortable working independently and as part of a broader teamAccept feedback professionally and willing to learnUnderstand the importance of accurate documentation, confidentiality and accountabilityCurrent NDIS Worker Screening Check (Yellow Card)Current Working with Children Check (Blue Card), where requiredCurrent First Aid and CPR certificatesNDIS Worker Orientation Module certificateReliable, registered and comprehensively insured vehicleRelevant qualifications and/or demonstrated complex-care experienceAvailability to work a combination of mornings, afternoons, evenings, weekends, public holidays and sleepover shiftsThe right to work in AustraliaAbout usAt People of Peony, we believe exceptional support begins with exceptional people.
We are looking for experienced, confident and compassionate Disability Support Workers to join our team and support participants with complex and high needs.
This is more than simply filling a shift.
It is about building trust, creating safety and providing consistent, person-centred support that helps each participant live with greater choice, dignity and independence.
Our Peony Patch is made up of people with different personalities, experiences and strengths; however, we are united by one shared purpose: helping people live lives filled with dignity, possibility and choice.
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📌 Experienced Disability Support Workers | Complex & High-Needs Support (Toowoomba)
🏢 People of Peony
📍 Toowoomba