XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services companyXPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.We have 120+technocrats in Australia working at our clientlocations.XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.We have served100+ clients globally, fulfilling their onsite-offshoreneeds.Must Have Skills5+ years of experience in DNSoperations/support, with at least 2–3 years at L3 levelStrong hands‐onexperience with BIND (open‐source DNS)Deep understanding ofTTL, caching behavior, andquery resolution flowLatency and routingbehaviorNice to Have SkillsExperience with Anycast DNSdeploymentsExposure to other DNS software: Unbound,PowerDNS,



Knot DNSAutomation and scripting (Shell, Python,Ansible)Monitoring toolsPrometheus, Grafana, Nagios,ZabbixTop 3 responsibilities youwould expect the Subcon to shoulder and executeAct as L3 escalation point forcomplex DNS incidents impacting production servicesDiagnoseand resolve critical DNS outages, performance degradation, and securityissuesProvideexpert support for authoritative and recursive DNS infrastructuresWorkclosely with L1/L2 teams, NOC, and Core Network teams to restore servicesquicklyDeep troubleshooting of BINDLead root cause analysis (RCA) for majorincidents
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📌 Support Engineer Dns (Melbourne)
🏢 XPT Software
📍 Melbourne