Ingenico is seeking a Preston-based Contact Centre Leader to guide a friendly, down-to-earth team.
You will coach and develop up to 15 Agents, drive performance improvements, and partner with multiple internal teams to ensure top-notch customer experiences.The role emphasizes coaching, data analysis, and achieving SLAs/KPIs, with a hybrid work arrangement and a focus on building a customer-first culture.
Candidates with solid leadership and communication skills will thrive in this environment.
#J-*****-Ljbffr
📌 Contact Centre Lead - Hybrid Preston (Melbourne)
🏢 Ingenico
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.