Lead, Develop & Shape a Growing Healthcare Team$100,000 + superannuation, with flexibility to negotiate for an exceptional candidate.NeuroCentrix is a leading multidisciplinary mental health and neuroscience organisation providing specialist psychiatry, psychology, neuropsychology, TMS, ketamine therapy and clinical research services across Victoria, Queensland and Tasmania.
As we continue to grow, we're committed to delivering exceptional patient care through innovation, collaboration and operational excellence.We're seeking an experienced Administration Manager to lead and develop our administration function during an exciting period of growth and transformation.About the RoleThis is a newly created leadership position reporting directly to the Chief Executive Officer.Leading a team of approximately ***** administration professionals, you'll play a pivotal role in developing the administration function, strengthening team capability and driving continuous improvement across our specialist mental health services.Working closely with the CEO and Senior Leadership Team, you'll help shape systems, processes and service delivery while ensuring our administration team continues to provide an exceptional experience for both patients and clinicians.If you're an experienced Practice Manager or Administration Manager looking for the opportunity to step into a broader leadership role where you can genuinely influence people, processes and organisational growth, we'd love to hear from you.Key ResponsibilitiesLead, mentor and develop a team of approximately ***** administration professionalsOversee the day-to-day administration of our specialist mental health clinicsFoster a positive, supportive and high-performing team cultureDrive continuous improvement across administrative systems, workflows and service deliveryDevelop and implement consistent administrative processes and proceduresManage recruitment, onboarding,



coaching and performance development of administration staffWork collaboratively with clinicians and leaders to ensure exceptional patient and clinician experiencesOversee clinician diary management, appointment scheduling and treatment service utilisationEnsure compliance with organisational policies, administrative procedures and quality standardsPartner with the CEO and Senior Leadership Team to support strategic initiatives and organisational growthWork collaboratively with the Technology & Systems Manager to deliver integrated operational improvementsAbout YouYou're an approachable and confident leader who enjoys developing people and creating high-performing teams.
You thrive in fast-paced environments, enjoy improving systems and processes, and have the ability to balance operational priorities with a strong focus on people and service.You'll bring:Demonstrated experience as an Administration Manager, Practice Manager or similar leadership role within healthcare, medical or allied healthProven experience leading, mentoring and developing administration teamsStrong operational and organisational management skillsExperience improving systems, workflows and business processesExcellent communication and stakeholder management skillsA cooperative leadership style with the confidence to drive change and continuous improvementExperience using Clinic to Cloud or similar medical practice management softwareUnderstanding of Medicare, private billing and healthcare administrationA current National Police Check (or willingness to obtain one)Why Join neuroCentrix?
This is an exciting opportunity to join a growing organisation where you'll have the opportunity to make a genuine impact.We offer:Newly created leadership role with the opportunity to shape the administration functionDirect reporting line to the CEO with exposure to organisational strategyLead and develop a team of approximately ***** administration professionalsWork within a supportive, collaborative and professional leadership teamOpportunity to influence operational excellence and continuous improvementProfessional development and career progression opportunitiesModern specialist mental health practice with a strong focus on innovation and patient care
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📌 Administration Manager (Melbourne)
🏢 @
📍 Melbourne