Job no: ******Work type: Fixed Term Contract, Full timeLocation: MelbourneCategories: DefenceBusiness Analyst - Melbourne | Fixed Term| 6 Month FTAbout the roleYou will be the analytical engine behind a major Food & Beverage improvement program - ensuring the full lifecycle of food products is understood, measured, and optimised.
Your work will directly influence service delivery, cost performance, customer experience, and continuous improvement outcomes.Key ResponsibilitiesProblem Identification & AnalysisEngage with stakeholders to understand catering and F&B; challenges, constraints, and opportunities.Analyse operational, commercial, and performance data to uncover trends, root causes, and improvement opportunities.Measurement & InsightDefine meaningful KPIs and performance measures for F&B; operations.Develop transparent, actionable reporting and dashboards to support decision-making and operational visibility.Solution Design & ImprovementCo-design process, system, and reporting solutions with business and technical teams.Identify automation and optimisation opportunities within catering operations.Support implementation and embed continuous improvement practices across the portfolio.What You BringStrong analytical, interpretative, and problem-solving skills with the ability to collate, assess, and present data clearly.Experience leading workshops, facilitating discussions,



and engaging diverse stakeholders.Proven capability in business process mapping and process design.Excellent verbal and written communication skills.High initiative, strong organisational skills, and the ability to manage competing priorities.Experience working in operational, commercial, or service-driven environments (F&B; or facility services experience highly regarded).
What's in It for YouA role with genuine impact across a national F&B; portfolioOpportunity to shape and influence operational excellence initiativesExposure to senior stakeholders and cross-functional teamsA supportive environment that values continuous improvement and innovationIf you're passionate about using data to drive meaningful operational change and want to be part of a transformative program, we'd love to hear from you.Diversity & InclusionISS is committed to creating a culture that values inclusion and diversity, where all people are treated fairly and respectfully.
We encourage applications from:Aboriginal and Torres Strait Islander peoplesVeteransPeople with disabilityPeople from culturally and linguistically diverse backgroundsMembers of the LGBTIQA+ communityWe are an ethical employer, recognised for fair pay, safe workplaces, and strong values.WE RESPECTFULLY ASK FOR NO AGENCY APPROACHES, PLEASE.
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📌 Business Analyst-Food & Beverage (Melbourne)
🏢 ISS Global
📍 Melbourne