You'll take ownership of a broad range of reception and administrative responsibilities, including:Welcoming patients and visitors and providing exceptional customer serviceManaging incoming phone calls, emails, and patient enquiriesCoordinating and scheduling appointmentsLiaising with patients, specialists, healthcare providers, insurers, and other stakeholdersSupporting patients throughout their treatment journeyPreparing clinic and theatre schedulesCoordinating patient documentation and surgical paperworkMaintaining accurate patient records and ensuring compliance with privacy requirementsProcessing patient billing and paymentsManaging invoicing for private patients, DVA clients, and third-party insurersAssisting with reconciliations and administrative reportingUsing practice management systems to maintain records and support clinic operationsSupporting the use of healthcare technology and AI-driven administrative toolsYou'll take ownership of a broad range of reception and administrative responsibilities, including:Welcoming patients and visitors and providing exceptional customer serviceManaging incoming phone calls, emails, and patient enquiriesCoordinating and scheduling appointmentsLiaising with patients, specialists, healthcare providers, insurers, and other stakeholdersSupporting patients throughout their treatment journeyPreparing clinic and theatre schedulesCoordinating patient documentation and surgical paperworkMaintaining accurate patient records and ensuring compliance with privacy requirementsProcessing patient billing and paymentsManaging invoicing for private patients, DVA clients,



and third-party insurersAssisting with reconciliations and administrative reportingUsing practice management systems to maintain records and support clinic operationsSupporting the use of healthcare technology and AI-driven administrative tools3-month contract with strong potential for extension or permanency.
Based in Bowen Hills with on-site parking.Previous experience in a receptionist, administration, or medical administration roleStrong organisational skills and the ability to manage multiple prioritiesExcellent communication and interpersonal skillsA professional and patient-focused approachHigh attention to detail and accuracyThe ability to work independently while contributing positively to a team environmentA proactive attitude and willingness to take ownership of tasksHighly regarded:Experience within a specialist medical practiceExperience managing appointments, referrals, billing, and patient administrationExposure to surgical, procedural, or pain management environmentsExperience using Xestro Practice Management SoftwareExperience using Heidi AI or similar healthcare technology platformsJoin a well-established specialist healthcare practice experiencing continued growth.
With a robust focus on patient care, professionalism, and innovation, they are seeking a capable and proactive Receptionist to support their team and ensure a seamless experience for patients and stakeholders alike.3-month contract with strong potential for extension or permanencyHourly pay between $36 and $44 AUD, based on experience.Opportunity to work in a healthcare setting in Bowen Hills.On-site parking providedOpportunity to join a growing specialist healthcare practice
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📌 Medical Receptionist (Brisbane)
🏢 Michael Page
📍 Brisbane