We are seeking two experienced Casual Medical Receptionists to join our busy and growing private mental health practice.
Previous reception or administration experience is essential, and experience within a medical or allied health setting is highly regarded.Our practice operates across two locations surrounding Sydney CBD, providing an exciting opportunity to work within a supportive multidisciplinary team while gaining experience in the mental health sector.What We OfferSupportive, friendly and collaborative team environmentAvailability for Thursday and alternate Saturday shifts is requiredSuitable for psychology students seeking experience in a mental health settingAbout Our PracticeWe are a busy private mental health practice with clinics located across two sites, Surry Hills and Ultimo.
Our multidisciplinary team includes psychiatrists, psychologists, clinical psychologists, mental health nurses, occupational therapists and allied health assistants who work with adolescents and adults presenting with a broad range of mental health concerns.Our mission is to provide high quality, compassionate care while fostering a welcoming and qualified environment for both our clients and staff.About the RoleThis varied and fast paced role involves:Managing busy reception areas, including welcoming clients,



answering phone calls and responding to emailsScheduling appointments and managing clinician diaries across multiple locationsProcessing payments and supporting billing proceduresAssisting clinicians with day to day administrative requirementsMaintaining accurate client records and ensuring confidentiality at all timesAbout YouWe are looking for enthusiastic team members who are professional, compassionate and highly organised.
To be successful in this role, you will have:Previous administration or reception experience (essential)Experience in a medical, allied health or mental health setting (highly desirable)A compassionate, empathetic and professional approach when interacting with clientsExcellent telephone and customer service skillsStrong computer literacy and confidence learning new systemsHigh standards of personal presentationExcellent verbal and written communication skillsThe ability to work both independently and as part of a teamStrong organisational, time management and multitasking skillsThe ability to remain calm and professional in a busy environmentA current National Criminal Record CheckA current Working With Children Check
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📌 Medical Administration (New South Wales)
🏢 Mind Plasticity
📍 New South Wales