Tanielle Jai is an Australian founded makeup brand (BRONZOUR, STAYLINER and more), built on founder Tanielle Jai's 20 year career as a makeup artist.
We've been in ecommerce for five years, growth has outpaced our systems, and we're now creating a new role to bring structure and ownership to a tight-knit, fast-moving team.About the roleWe're mid scale-up: finalising major wholesale and retail partnerships and growing into new international markets.
Most of that currently runs through the founder's head instead of a system.
We need someone to own it.This is a role for someone who spots problems before they become urgent: catching seasonal trends, stock gaps, or fast-selling shades early enough to reorder ahead of time, not after the fact.
You'll own our supplier, wholesale partner and 3PL relationships end to end, negotiating pricing, MOQs and terms directly rather than waiting to be told what's needed.
You'll bring the same ownership to inventory, production timelines and packaging decisions, working through trade-offs like whether packaging is better sourced overseas or onshore.As you build trust in the role, you'll take on more of the day-to-day supplier and partner communication, freeing the founder to focus on strategy rather than logistics.
There may be opportunities to travel to meet suppliers and negotiate in person.We're Type B founders who move fast and think in ideas.
We need a Type A who thinks in systems, sequences and follow-through.What you'll ownInventory, replenishment and seasonal forecasting across our Korean, German and Chinese manufacturing partnersSupplier, wholesale partner and 3PL relationships end to end, including pricing, MOQ and terms negotiationThe operational backbone: Shopify, WMS,



spreadsheet based tracking systems, and building out what's missingInternational expansion support: sourcing fulfilment partners and logistics as we grow into new marketsTurning the numbers (sales, stock, freight cost, margins) into decisions, not just reportsKeeping major wholesale and retail commitments on schedule against production and freight timelinesWhat you bring3+ years in ecommerce operations, supply chain or logistics, ideally in a small or scaling DTC brand rather than a large corporate structureProven ownership of supplier, wholesale or 3PL relationships, including direct negotiation experienceStrong Shopify experience, comfortable in the admin without a walkthroughGenuinely fluent with AI tools as part of daily work, not dabblingSharp with spreadsheets, turning data into decisions rather than just reportsCalm, organised, low drama under pressure, you make valuable calls without waiting for permissionNice to haveExperience with international freight, customs or dangerous goods/battery shippingExposure to wholesale operations alongside DTCExperience working across AU, UK and/or US time zonesA track record of building process or automation from scratch, not just following an existing oneWhat we offerDirect line to the founder, no layers to navigateGenuine autonomy to build your own remit as the business scalesFlexibility: mostly remote, 1–2 days in our Brisbane officeThe chance to build the operational backbone of a brand that's about to go international, and get proper credit for itBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Ecommerce Operations Manager, Tanielle Jai (Brisbane)
🏢 Tanielle Jai
📍 Brisbane