Customer Service Representative - LiverpoolSupportive team environment with great career pathwaysFull training and induction programAre you ready to start a rewarding career in banking?
As aCustomerService Representative,you will join our teamin providing great service and support to IMB Customers in relation to their financial needs.Due to internal movement, we now have a part-time position available, working Monday to Friday (5 hours per day) from our Liverpool branch.About the roleHelping customers with their banking and insurance needsface to face, over the phone and onlineExploring new opportunities to find the right financial solutions that may improve their positionUsing various technologies, systems and digital platformsCash handling, balancing and administrative dutiesWorking with Branch Managers and teams to collectively achieve the goals and objectivesMaintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.About youExperience in customerservice, in any industryAvailable to work Monday-FridayLocated in or near LiverpoolA demonstrated interest,



experience or education relating to financial servicesCash handling experience and an accurate eye for detailA learning mindset and ambition to build a career in the banking industryAn aptitude for technology and proficient in MS Office programs/appsHonesty and integrity and take pride in diligently following procedures and policy in a regulated financial environmentA flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirementsA genuine desire to help people, work directly with customers as well as work with and support a teamThe willingness to travel within the region as required for training and staff relief.Why IMB?
IMB Bank is a leading customer-owned bank offering a full range of products and services in both retail and business banking.
Our purpose is to provide straightforward, competitive, and authentic banking to help our customers and communities be better off and we've been doing that for over 145 years.
An award-winning andgrowing organisation, we've donated more than $13 million through our Community Foundation to over **** projects in our communities.IMB benefits include:Great training and onboardingGenuine career pathways and opportunity to accelerate your skills and experienceA supportive culture that actively promotes diversity and inclusionDesignated wellbeing daysFriendly and professional team environmentProduct concessionsPurchased leave options
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📌 Customer Service Representative - Liverpool (New South Wales)
🏢 Imb Bank
📍 New South Wales