Monash Health exists to reimagine care, so that people can live their best lives.We provide secure andequitablecare, for every stage of life, delivered with world-leadingexpertiseand over 175 years of experience.As a leading academic health service,we'recommitted to providing tomorrow's care today by integrating research,teachingand training into everyday practice.Our team of 24,000 people are full hearted, open minded and all in.
Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.To see first-hand what our colleagues think about working here,take a lookat the following short videosmonashhealth.org/careers.Administration Officer - Community Assessment Response Team (CART)Across multiple sites Clayton, Dandenong, Doveton, Berwick, Pakenham, and CranbourneThe role is accountable for the effective and efficient day to day administrative operations across the CART program.Intensive /Proactive /Primary streams.Embark on a rewarding career and be part of a team where your dedication makes a difference in people's lives.About the RoleJoin our team as an Administration Officer on a full time /part-timebasis ********* Monday to Friday, ongoing to work across multiple sites.We are looking for a talented Administration officer to support our CART Program this includes clinics (specialising in Chronic Disease) and Post Acute Care that supports the most vulnerable people in our community.This role is integral in supporting the client's experience with CART,operatesfrom a person - centred care framework and aligns with the social model of health.Financial accountability for client services-accuracy entering client diaries,



following up outstanding accounts,identify, resolve discrepancies with financialservicesandmaintainaccuratedata processing to support reconciliation processesAudit KPI and data entry to ensure integrity of data submitted to Department of HealthAbout UsTheCART Intensive Support Team – Post Acute Care (PAC)provides short-term support to people recovering after a hospital or Emergency Department visit.
Our goal is to help clients recover safely at home, regain independence, and connect with ongoing community services when needed.PAC is part of the broaderCART Intensive Support Team, which supports people living with chronic health conditions and/or complex psychosocial needswhofrequentlypresent tohospital or are at risk of hospitalisation.Through education, care coordination, and practical support, we empower clients to better manage their health, improve wellbeing, and reduce avoidable hospital admissions.About YouYou are a dynamic Administration Officer with a genuine passion and interest in this unique opportunityProficient in a range of IT applications and able to adapt to new systemsExcellent interpersonal and organisationaland time managementskills with an ability to liaise professionally with people at all levelsExcellent communication skills both written and verbalAble to work flexibly within a larger team and across multiple sitesDedicated to best practice and quality care and an advocate of Monash Health's Strategic Guiding PrincipleWhat You Need:Proficient in Microsoft Office SuiteValid Driver's licenceCurrent Working with Children's CheckCurrent Police CheckAccounts support & record keepingexperienceExperience with Oracle fusionRelevant qualifications in Administration or Office ManagementCertificate in Medical AdministrationPreviousCommunity Administration experienceKnowledge of HMS/Harrison, SMR, IPM and EMRIn Return we offer:Access to Monash Health in-house learning portals to further expand your knowledge baseMentorship and career guidanceA supportive learning environmentIn addition, you will have access to benefits including salary packaging options that increase your take-home pay and a comprehensive Employee Assistance Program (EAP).
Our Culture and ValuesAt Monash Health, our people are at the heart of everything we do.
Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.You'll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.We areFullHearted, OpenMindedandAllIn,enabling excellent service delivery and a positive candidate and employee experience every time.We recognise the value of equal employment opportunity.
We are committed to patient safety, promoting fairness,equityand diversity in the workplace and to Child Safe Standards.
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📌 Administrative Officer - Community (Victoria)
🏢 Monash Health
📍 Victoria