Comprehensive Neurological Care Victoria – North Melbourne VICComprehensive Neurological Care Victoria is seeking a Medical Receptionist to join our team on a permanent part-time basis'; ideal for those who are looking for 4-5 days work a week.
Based in North Melbourne VIC ****, this role is fundamental to the smooth operation of our neurological practice.
As Medical Receptionist, you will be the first point of contact for our patients and visitors, playing a vital role in creating a welcoming and efficient healthcare environment.
You will be responsible for managing patient interactions, administrative tasks, and ensuring our clinic operates seamlessly to support our medical specialists in delivering exceptional neurological care.Key responsibilitiesGreeting patients and visitors with professionalism and compassion, ensuring a positive first impressionManaging patient appointments, scheduling, rescheduling and confirming bookings via phone, email and in-personProcessing patient registrations and updating patient records accurately and confidentiallyHandling patient enquiries and directing them to the appropriate medical staff member or departmentManaging incoming and outgoing telephone calls, taking messages and prioritising urgent mattersMaintaining organised filing systems and electronic health records in compliance with privacy regulationsProcessing patient accounts, invoicing and handling paymentsAssisting with administrative duties including correspondence, data entry and document preparationEnsuring compliance with health and safety protocols and maintaining a clean, welcoming reception areaSupporting the medical team with general administrative support as requiredSending out doctor's lettersWhat we're looking forProven experience as a medical receptionist or in a similar healthcare administrative roleExcellent communication skills,



both written and verbal, with the ability to interact professionally with diverse patient groupsStrong organisational skills with the ability to manage multiple tasks and priorities effectivelyProficiency in using medical practice management software and standard office computer applicationsKnowledge of patient confidentiality requirements and compliance with healthcare privacy legislation such as the Health Records ActProfessional telephone manner and customer service excellenceAttention to detail and accuracy in data entry and record keepingAbility to remain calm and composed in a busy healthcare environmentWhat we offerAt Comprehensive Neurological Care Victoria, we are committed to creating a supportive and inclusive workplace for our team members.
We offer a range of benefits to support your qualified and personal wellbeing, including:Working in a highly regarded busy practice, respected by referrers and patients alikeVery congenial and respectful working environmentA collaborative and supportive team environment where your contributions are valuedCompetitive remuneration package aligned with industry standardsA modern healthcare facility with state-of-the-art equipment and systemsAbout usComprehensive Neurological Care Victoria is a leading neurological practice dedicated to providing exceptional specialist care to patients across Victoria.
Our mission is to deliver comprehensive, evidence-based neurological treatment and support to improve the quality of life for our patients.
We are staffed by experienced medical specialists and a dedicated team committed to clinical excellence, patient-centred care and innovation.
Our practice values professionalism, compassion, integrity and collaboration.
We pride ourselves on creating a welcoming setting where patients feel heard and supported throughout their healthcare journey.
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📌 Medical Receiptionist (Melbourne)
🏢 Comprehensive Neurological Care Victoria
📍 Melbourne