Medical Receptionist – Permanent Full time/Part-Time
Medika Health Clinic
Great care starts at reception.
Medika Health Clinic is looking for an experienced
Medical Receptionist
to join our team in a
permanent full-time/part-time position
.
We are looking for more than someone who can answer phones and manage an appointment book.
We want someone who is
friendly, capable and quietly confident
– someone who brings calm to a busy environment, communicates well and takes genuine pride in helping patients and colleagues.
About the role
As one of the first people our patients meet, you will play an important part in their experience of our clinic.
Your role will include:
Welcoming patients and managing reception
Answering telephone and patient enquiries
Managing appointments and recalls
Working confidently with
Best Practice medical software
Medicare, billing and general practice administration
Communicating with doctors, nurses and other members of the team
Maintaining patient privacy and confidentiality
Helping the wider clinic run smoothly
This is a
permanent full time or part-time position
within an established general practice.
About you
Previous
medical reception experience and experience using Best Practice are important
.
You don't need to know everything from day one.
We are happy to help the right person develop further if they have a good foundation, the right attitude and a willingness to learn.
We think you'll thrive at Medika if you:
Are friendly and welcoming, but also confident




Remain calm when reception gets busy
Communicate clearly and professionally
Have excellent attention to detail
Are reliable and organised
Take ownership when something needs doing
Are comfortable asking for help when appropriate
Respond positively to feedback
Enjoy learning and improving
Support your colleagues when things get busy
Genuinely enjoy helping patients
What great looks like at Medika
An excellent receptionist can transform the way a medical practice works.
We're looking for someone who notices what needs doing, thinks one step ahead and makes things easier for both patients and colleagues.
Someone who can deal with a difficult situation without becoming flustered.
Someone who takes responsibility and is comfortable saying,
"That was my mistake – I'll fix it."
And, importantly, someone who treats people with kindness and respect, even on a difficult day.
About Medika
Medika Health Clinic is an independent, accredited general practice providing comprehensive healthcare across a broad range of areas.
Our approach is captured in three words:
Comprehensive.
Considered.
Care.
We believe those values apply not only to the healthcare we provide, but also to how we work together as a team.
Interested?
If you're an experienced medical receptionist who takes pride in doing the job well and would like to become a valued, long-term member of our team,
we'd love to hear from you.
Please apply with your CV and a brief cover letter introducing yourself.

📌 Medical Receptionist (Perth)
🏢 Medika Health
📍 Perth