Gold Coast Hospital & Health Service – Southport QLD
An chance has become available for a Patient Option Liaison Officer to join Gold Coast Health (GCH) where the focus of our ******-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.
You will
Lead in identifying, developing and implementing opportunities for the generation of revenue
Follow up potential fee paying and compensable clients, complete revenue documentation and liaise with relevant finance staff
Process and verification of invoice processing for patient billing
Respond to complex customer enquiries and problem solve accordingly
About you
To be successful in this position you will require:
Evidence of vaccination, or be able to be vaccinated against and remain vaccinated against - Measles, Mumps, Rubella, Varicella, Pertussis and Hepatitis B
Tuberculosis screening, to identify if the tuberculosis vaccination may be required
Declaration of serious discipline history must be disclosed
Criminal History Screening will be required for new employees (GCH will cover cost)
While not mandatory, experience working in the health sector in a hospital environmental is desirable.
Flexible work options
Salary Packaging
Modern Facilities
Diverse Work Culture
*****% super
17.5% leave loading
Permanent part time (38 hours per fortnight)




Base salary ranging from $***** - $***** per hour
About Us
The role will work within a team of Patient Option Liaison Officers and Finance Officers to provide a highly customer focused service to ensure patients make an informed choice to be treated as a public or private patient and that all funding sources and revenue opportunities are identified.
About Gold Coast Health
Nationally and internationally recognised location for innovative medical research and health care
More than **** beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
Secondary and tertiary health services across more than 20 facilities
Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong
Gold Coast Health is committed to providing an accessible, inclusive work environment.
Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.
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📌 Patient Option Liaison Officer (Gold Coast)
🏢 Gold Coast Hospital & Health Service
📍 Gold Coast