Helensvale Plaza Medical Centre is a small yet very busy practice that is committed to providing our patients with the highest standard of care in a close-knit team environment.
The Medical Receptionist will provide quality customer service, effective and efficient administration support and you will play an integral role in our overall patient engagement and attendance.
You will be working in a professional environment assisting our patients with a range of complex health related issues.Position DutiesBooking and confirming patient appointmentsProviding productive and courteous customer serviceProviding administrative support to the clinical teamAs this is a key front-line role, you must be well presented,



welcoming and professional.Experience in an administrative role within the healthcare industry is essential.Management of third-party invoicing and records requestsProcess Private invoices to patientsManagement of Medicare and DVA claimsManagement of the recall systemExcellent written and verbal communication skillsDemonstrated computer literacy including proficient keyboard and data entry skillsAbility to work effectively as part of a multi-disciplinary teamWillingness to work across multiple sites if requiredConsiderable tact and diplomacy and ability to maintain confidentialityProven ability to display professional courteous manner when dealing with patients, staff and the general publicAbility to work independently and to demonstrate initiative
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📌 Medical Receptionist (Gold Coast)
🏢 Helensvale Plaza Medical Centre
📍 Gold Coast