Location: Officer, VIC Duration: 8-week temporary assignment Rate: $38 per hour + Super We are seeking a proactive and customer-focused Rates Officer to provide short-term operational support to a busy Rating Services team during the peak rates period.
This role will assist in maintaining service levels and ensuring a high standard of customer service is delivered while managing increased volumes of enquiries and administrative tasks.
Key Responsibilities Provide administrative support to the Rating Services team Respond to customer enquiries relating to rates and property information Process rates administration transactions accurately and efficiently Maintain and update records within council systems Assist with the preparation and processing of rates notices and associated documentation Support the team in managing increased workloads during the peak rates period Liaise with internal departments and external stakeholders as required Ensure compliance with council policies, procedures,



and legislative requirements About You Experience in rates administration or a similar administrative role Previous local government experience (highly regarded) Strong customer service and stakeholder engagement skills Excellent attention to detail and data entry accuracy Well-developed written and verbal communication skills Strong organisational and time management abilities Confidence using Microsoft Office Suite and corporate systems Ability to work effectively in a fast-paced workplace and manage competing priorities Only shortlisted candidates will be contacted.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome.
We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at diversity-and-inclusion.
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📌 Rates Officer (Victoria)
🏢 Buscojobs
📍 Victoria