An exciting opportunity has opened up for a passionate and motivated talent to join our team, helming our eCommerce and Marketing activities.
As we start on refurbishments in-stores, we see a valuable opportunity to enhance our online store to strengthen and further grow our 25 years in the industry.
This is a multi-faceted role that will see you champion our eCommerce performance, training and motivating your team as you go, lead and deliver successful marketing activities, show your passion for excellent customer service, and be someone who can deliver and show team members a hands‐on and can‐do approach to campaigns.Key responsibilitiesEnd-to-end management of our Shopify store and its connected systemsOwn and drive revenue through online channelsAssist Customer Service with end-to-end management of online customer experience, including customer service, order fulfilment and returns when requiredCollaborate with Management & Graphic design to create, maintain and optimise all digital content, including product data, product reviews, blog posts & campaignsWebsite UX optimisation for optimal performanceManage and optimise our social media presence on all platformsManage and optimise all PPC activities,
include Google AdsManage marketing budgets and ensure campaigns are delivered on time and within budget with a strategic and analytical focus on ROIDevelop and implement marketing strategies to increase brand awareness, customer traffic and sales both online and in-storeImplement and successfully drive a brand-new loyalty program for online and in-store customersAbout youTertiary degree in Marketing or E-CommerceDemonstrable 3 years+ experience in a similar rolePassion for E-comm / Marketing / Customer ExperienceStrong and strategic focus to understand and evaluate the need to create sales and deliver ROIProven experience with Shopify - In depth management and understanding of backend functions and the flow through to websiteExecuting and reporting EDM campaigns using Klaviyo or MailchimpLoyalty programs and referrer based marketingSEO, SEM and PPC.
Including Google Ads, Google Analytics and AIBrick-and-mortar retail activities and user experiencesBe part of an exciting growth phase and help us shape our futureWorking with major Global brandsSignificant Product Discounts from leading brandsAttractive remuneration and bonus structure with room to growBe valued in a team where you can make a differenceThe opportunity to influence the outcomes and see your efforts in the resultsThe chance to help, care and make a difference for peopleContributing to a culture of fun, excitement and community
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