About The RoleGuest Services Supervisor | Mission Beach Resort | Dream big with us!
In every community, the pub is where the local character can be felt, and the characters can be heard.
Where stories are made and retold.
A place to escape, and feel at home.
And with passion on tap, our team adds to every pub's story.You might have guest it - we're looking for our next superstar Supervisor to support the Venue Manager in all things guest services.
In this exciting role, you'll engage and inspire the team to deliver a memorable guest stay.
You'll have a knack for creating passion about procedure and motivate your team to meet the ALH standard in our accommodation offerings.A day in the life of a Guest Services SupervisorAct as a role model and a visionary, creating excitement and enthusiasm around the guest experienceUtilise your communication and leadership skills to inspire and empower your team to achieve ALH standards across guest service, cleanliness and presentationPromote a culture that is centred around safety and procedural complianceWhat do we need from youAbout YouYou are great with people, policy and procedure and feel passionate about providing amazing guest experiencesYou know how to deliver on the detail and ability to coach your team to do the sameYou have experience in the retail, sales or hospitality leadership world and the desire to be part of an organisation where you can dream big about your careerYou'll be yourself and come as you are - ALH is known for its people!




Inherent RequirementsThis is a hands‐on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries).
Applicants must have the ability to perform physical tasks safely and efficiently.The advantages are good too!
An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy's and other Endeavour Group brands.
Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG WAs a valued member of the team, your health and wellbeing is our top priority.
You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeingEndeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career.
This is just the start, so dream bigFind out more about our range of benefits and discounts hereWe are together creatorsWe're big, but part of something much bigger.
ALH is in good company, sitting alongside the likes of Dan Murphy's, BWS, Pinnacle Drinks within the Endeavour Group.
Together we create the moments that bring millions of people together.
And together we have more fun, create more opportunities, and score a lot more goals.
We're serious about having a good time - creating a safe, inclusive and fun place to rock up to.
We're all about creating a more sociable future, together - for our customers and each other.You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au
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📌 Guest Services Supervisor - Mission Beach Resort (Queensland)
🏢 ALH hotels
📍 Queensland