Infinet Service Logistics is seeking motivated and customer focused Field Service Technicians to join our Gold Coast team.You will provide onsite break/fix, repair, maintenance and support services for laptops, desktops, monitors, peripherals and other ICT equipment across commercial and enterprise customer environments.About the RoleInfinet Service Logistics is seeking motivated and customer focused Field Service Technicians to join our Gold Coast team.You will provide onsite break/fix, repair, maintenance and support services for laptops, desktops, monitors, peripherals and other ICT equipment across commercial and enterprise customer environments.Key ResponsibilitiesDiagnose and repair IT hardware faults onsite.Replace and configure laptops, desktops, monitors and peripherals.Perform installations, upgrades and equipment swaps.Manage spare parts and vehicle stock.Complete service documentation accurately and on time.Meet customer SLAs including 2-hour,



4-hour and Next Business Day response requirements.Deliver outstanding customer service.About YouEssentialPrevious experience in IT field services, desktop support or break/fix environments.Strong troubleshooting and diagnostic skills.Excellent communication and customer service skills.Ability to work independently and manage a mobile workload.Current Australian Driver's Licence.Full working rights in Australia.PreferredExperience repairing laptops and desktop hardware.Lenovo repair and warranty service experience highly regarded.Experience with enterprise IT support environments.Technical or IT qualifications.What We OfferFull time or contractor opportunities availableBrisbane based role with local travel.Ongoing technical training and development.Supportive team workplace.Opportunity to work with leading enterprise technology customers.If you're a hands on IT technician who enjoys solving technical problems and delivering excellent customer service, we'd love to hear from you.
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📌 Field Service Technician (It Break/Fix) (Gold Coast)
🏢 Infinet Service Logistics
📍 Gold Coast