Seeking a customer-focused administrator for a long‐term Customer Service Officer role in Somersby, Monday to Friday, with an immediate start.We think outside the box by redefining recruitment.Through long‐term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.Synergie Australia is seeking a Customer Service Officer for a trusted client located in Somersby,Central Coast.Position DetailsDate of publication 14/08/2026Location Central Coast NSW, NSWIndustry Administration & SecretarialSalary/Pay Not disclosedReference number The important parts:Pay: $***** per hour | Duration: ASAP start through to June ****Hours: Monday–Friday, 9:00am–5:00pmLocation: Somersby, Central CoastWhat you will be required to do:You'll provide customer service, administration, process documentation and case management support to assist the team's day‐to‐day operational requirements.
This role suits someone organised, detail-focused and confident managing multiple priorities in a fast‐paced environment.Answering and directing incoming phone callsResponding to service enquiries, complaints and dispute resolution mattersMonitoring and responding to emails in shared mailboxesBooking hard waste collection services and managing residential bin maintenance requestsDocumenting, reviewing and maintaining operational processes and proceduresSupporting process improvement initiatives to improve team efficiency and consistencyMaintaining accurate records, filing systems,



data entry and system updatesProviding general administrative support and assisting with ad hoc tasks as requiredTo be successful in the role you will:Experience using Microsoft Office 365, including Word, Excel and OutlookStrong written and verbal communication skillsHigh attention to detail and accuracyExcellent organisational and time management skillsAbility to document processes clearly and effectivelyAbility to multitask and manage competing prioritiesPrevious call centre, customer service, administration or business support experience will be highly regardedWhat's on offer for you:Long‐term contract chance through to June ****Monday–Friday office hours, 9:00am–5:00pmCentral Coast location in SomersbyVaried role across customer service, administration and process documentationOpportunity to support process improvement and day‐to‐day operational outcomesSynergie Australia delivers a full 360 recruitment solution, consisting of temporary and permanent recruitment services, and more.
Safetyis of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce.
Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future.
This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate.
If you aspire for better, let'swork together.
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📌 Customer Service Officer (Central Coast)
🏢 Synergie
📍 Central Coast