We are a well-established, family-owned timber manufacturing business with a robust reputation for quality, reliable service and long-standing customer relationships.
We are looking for an experienced Internal Sales & Dispatch Assistant to join our team and support the day-to-day running of our sales and dispatch functions.
About the Role Working closely with our Sales & Dispatch Coordinator, you'll provide support across internal sales, customer service, order processing and dispatch administration.
This is a varied role suited to someone who understands a manufacturing, building products or distribution environment and enjoys working across both customers and operations.
Key Responsibilities Manage customer enquiries by phone and email Prepare quotes and enter sales orders Follow up customer orders and provide updates Prepare pick slips,
freight labels and dispatch paperwork Track deliveries and resolve basic freight enquiries Liaise with the warehouse regarding orders and priorities Assist with stock checks and general administration Identify and report stock shortages or discrepancies Skills & Experience Experience in internal sales, preferably within manufacturing, building products, timber or a similar industry Strong attention to detail and accuracy Confident communication and phone manner Ability to multitask and work in a fast‐paced small‐team environment Competent with computers and able to learn new systems A positive, reliable attitude and willingness to support the team Why Join Us?
Supportive team and hands‐on training Variety in day‐to‐day tasks — no two days are the same Opportunity to develop valuable skills across sales, logistics, and operations If you have internal sales experience and understand the fast‐paced nature of a manufacturing or building products environment, we'd love to hear from you.
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