Account Manager – Commercial Insurance (SME)Work Type: Full-timeWorking Arrangement: Office-based, with hybrid flexibility as you settle into the roleAbout the RoleWe're looking for an experienced Account Manager to join our team and manage an established SME portfolio worth around $400k.You'll be the main point of contact for your clients, managing their insurance needs from renewal through to claims and everything in between.
You'll have the support of dedicated claims, placement and operations teams, giving you more time to focus on your clients and providing good, practical advice.What You'll Be DoingManage and build strong relationships across an established SME portfolioLead the renewal process from start to finish,



using a ********-day approachReview clients' businesses and identify gaps in cover or areas of riskWork with our claims team to support clients when they need to make a claimIdentify opportunities to grow and retain the portfolioSupport and mentor junior Account ExecutivesWork closely with placement, claims and operations teams to deliver a good client experienceWhat We're Looking ForExperience in commercial insurance broking, ideally across SME clientsGood understanding of commercial insurance products and risksStrong communication and relationship-building skillsWell organised, reliable and comfortable managing your own portfolioSomeone who takes pride in doing a positive job for their clientsAn interest in supporting and developing junior team membersWhat's On OfferStrong support across claims, placement and operationsA collaborative team environmentOpportunities to develop your technical and leadership skillsMelbourne CBD office
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📌 Account Manager (Melbourne)
🏢 The Andersen Partnership
📍 Melbourne