Glendenning, NSW | Permanent Full-Time | $70,000–$80,000 + SuperJoin a growing logistics business in a newly created role!
We are seeking a Customer Service & Administration professional to join a growing logistics business in Glendenning.This is a varied role supporting an established team and working with a portfolio of blue-chip clients.
You'll manage customer enquiries, order and delivery queries, administration and data entry, while liaising with transport providers to ensure issues are followed through to resolution.This is not a traditional call-centre role — we're looking for someone proactive, adaptable and comfortable wearing multiple hats.Why You'll Love This Role$70K–$80K + super, depending on experiencePermanent, full time opportunityNewly created position due to business growth and new client accountsWork with established blue-chip clientsVaried role with plenty of opportunity to learn and developSupportive, close-knit teamJoin a business where the average employee tenure is around nine yearsLong-term opportunity with a stable and growing organisationCustomer Service & AdministrationAbout the RoleYou'll be responsible for:Responding to customer enquiries via phone and emailInvestigating order,



delivery and inventory queriesLiaising with transport providers to resolve delivery issuesUsing internal systems to investigate orders and provide customer updatesCompleting general administration and data entryUpdating customer inventory information in SAPMaintaining accurate records in the OrderPoint CRM/order management systemSupporting the existing team with day-to-day administrationProactively communicating with customers and following issues through to resolutionBuilding strong relationships with key client accountsAbout YouWe're looking for someone who brings the right attitude, communication style and team fit.You will ideally have:Previous customer service and/or administration experienceStrong communication and interpersonal skillsExcellent attention to detailA proactive approach and the ability to think on your feetConfidence dealing with professional and blue-chip clientsThe ability to manage competing priorities and varied responsibilitiesA genuine interest in building a long-term career with a businessExperience in a small business or fast-paced environment will be highly regardedLogistics or transport experience is beneficial, but not essentialSAP experience is advantageous, however training can be provided.No specific qualification is required — experience, attitude and capability are what matter most.The OpportunityThis is a great opportunity to join a business experiencing genuine growth and become an important part of an established team.If you're looking for a stable, varied customer service and administration role where you can build relationships, learn the business and grow with the company, we'd love to hear from you.
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📌 Customer Service (New South Wales)
🏢 Hoban
📍 New South Wales