Full time Permanent Position in BokarinaIncrease your take-home pay with Salary PackagingJoin a supportive team with opportunities to grow and develop your career
Full-Time Permanent Position in BokarinaIncrease your take-home pay with Salary PackagingJoin a supportive team with opportunities to grow and develop your career
About Us
Community Solutions Group makes a difference in people's lives by supporting them to achieve their goals and progress on their pathway to possibilities.
We specialise in delivering Support Coordination, Psychology and Positive Behaviour Support services, helping people navigate the NDIS, build independence, and achieve meaningful outcomes that enhance their wellbeing and quality of life.
As part of the Endeavour Foundation Group, we're committed to creating positive outcomes for the people and communities we support.
About The Role
As Community Solutions continues to grow, we have an exciting opportunity for a Business Services Administrator to join our Specialist Services team in Bokarina.
Reporting to the Business Lead (NDIS & Community), you will be the first point of contact for NDIS Specialist Services enquiries, providing exceptional customer service while supporting client onboarding, referral management, administration, and billing functions.
This role is ideal for a highly organised administrator who enjoys working in a fast-paced environment and takes pride in delivering outstanding customer service.
Key Responsibilities
Provide a professional and welcoming experience for NDIS participants, families,



and stakeholders via phone and email
Prepare and complete onboarding documentation for Support Coordination and Positive Behaviour Support services
Monitor and follow up outstanding onboarding requirements to ensure timely commencement of services
Manage shared inboxes, responding to and redirecting enquiries as appropriate
Assist with invoicing, billing activities, and account follow-ups
Maintain accurate client records, spreadsheets, caseload data, and service information
Provide administrative support to the wider Specialist Services team
About You
You are a confident communicator, robust administrator, and someone who enjoys working with both people and systems.
To Be Successful In This Role, You Will Have
Previous experience in a busy administrative or customer service role
Excellent time management, organisation, and prioritisation skills
Strong attention to detail and high levels of accuracy in data entry and record keeping
The ability to manage multiple tasks and competing deadlines
Experience using Microsoft Office, particularly Outlook, Word, and Excel
Well-developed communication skills and a positive, professional approach




The ability to work both independently and collaboratively within a team
Highly Desirable
Knowledge of the NDIS and related systems such as Carelink and D365
Experience in onboarding, invoicing, billing, or compliance-related administrationExperience supporting a disability, healthcare, or community services team
Benefits and Perks
Salary Packaging up to $15,900 tax free, plus an additional $2,650 for meals and entertainment
Use your pre-tax income to purchase a new or used car
Discounts on Corporate Private Health Insurance, selected Kia vehicles, and Harvey Norman products
Discounted family gym memberships through Fitness Passport
Supportive induction and ongoing learning opportunities
6 weeks paid parental leave for primary carers
Free coaching and counselling through our Employee Assistance Program
Reward and Recognition Program
Intrigued?
Community Solutions Group is part of Endeavour Foundation, one of Australia's largest employers of people living with disability.
We are committed to fostering a diverse, inclusive, and accessible workplace where everyone has the opportunity to thrive.
Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures.
This includes Aboriginal and Torres Strait Islander peoples, CALD communities, LGBTQI+ individuals, and people with disability.
We are committed to adjusting our recruitment process to ensure accessibility and support for every applicant.
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📌 Business Services Administrator (Specialist Ndis) (Queensland)
🏢 Community Solutions
📍 Queensland