IT Retail Sales Assistant & Junior Computer Technician
Part time | Adelaide, SA | Hourly Rate + Super + Performance Bonuses
Build your career in IT while gaining hands-on experience in retail sales, computer repairs and technical support.
One Systems, part of Fourtech IT Systems,
is looking for an enthusiastic
IT Retail Sales Assistant & Junior Computer Technician
to join our growing Adelaide team.
This is a customer-focused role combining
retail sales, computer repairs and basic technical support
.
It is ideal for someone who enjoys technology, likes helping people and wants to develop practical skills in computer repairs and customer service.
You don't need to be an experienced IT technician.
We are looking for someone with a good attitude, strong customer service skills, basic technical knowledge and a genuine willingness to learn.
What you'll be doing
Retail Sales & Customer Service
Welcome customers and understand their technology requirements
Recommend laptops, desktops, monitors, accessories and other IT products
Explain products and technical features in simple, easy-to-understand language
Process sales, payments, repair bookings and customer orders
Prepare basic quotations and follow up customer enquiries
Answer phone, email and in-store enquiries
Promote relevant products, repair services and IT solutions
Assist customers with selecting suitable computer upgrades and accessories
Maintain an organised, professional and welcoming store environment
Assist with stock receiving, merchandising and inventory management
Computer Repairs & Technical Support
A key part of this position will be gaining hands-on experience with
computer and device repairs
.
Depending on your experience and training, you will assist with:
Laptop and desktop computer troubleshooting
Diagnosing basic hardware and software faults
Laptop screen replacement
Laptop battery replacement
SSD and RAM upgrades
Hard drive and storage replacement
Windows installation and reinstallation
Computer setup and configuration
Software installation
Driver and Windows update troubleshooting
Basic virus and malware removal
Data transfer and backup
Printer and peripheral setup
Basic Wi-Fi and connectivity troubleshooting
Setting up new laptops and desktops for customers
Cleaning and preparing repaired devices for customers
Testing devices after repairs
Recording repair jobs, customer notes and work completed




Assisting experienced technicians with more complex repair work
You will receive practical training and support while developing your technical skills.
Sales & Customer Opportunities
As part of the role, you will also learn how to identify additional products and services that may benefit customers.
This may include:
Computer upgrades
Accessories
New laptops and desktops
Screen replacements
Battery replacements
Data backup and transfer
Software setup
Wi-Fi and networking assistance
Ongoing computer support
Business computer requirements
You will be encouraged to identify genuine customer needs and recommend suitable One Systems products and services.
Additional performance bonuses may be available for generating new sales opportunities and referring new business customers to One Systems.
What we're looking for
We're looking for someone who is:
Friendly, confident and comfortable speaking with customers
Genuinely interested in computers and technology
Willing to learn computer repairs and troubleshooting
Comfortable recommending and selling products
Reliable, punctual and organised
Able to communicate technical information in simple language
Good at problem-solving and following instructions
Accurate when processing transactions and recording information
Able to work independently as well as part of a team
Motivated to learn and develop their technical skills
Focused on providing excellent customer service
Experience that would be an advantage
The following are desirable but
not essential
:
Previous retail or customer service experience
Experience repairing laptops or desktop computers
PC building experience
Laptop screen replacement experience
Laptop battery replacement experience
Basic Windows troubleshooting knowledge
Experience with computer hardware, SSDs and RAM
Basic networking and Wi-Fi knowledge
Experience installing Windows and software
Previous computer shop or repair experience
Certificate III/IV, Diploma or other IT qualification
Students,



recent graduates and candidates looking to begin their career in IT are encouraged to apply.
What we offer
At One Systems, this isn't just another retail sales position.
You will have the opportunity to develop practical skills while working with computers and technology every day.
We offer:
Competitive hourly rate + super
Applicable penalty rates
Performance and customer referral bonuses
Hands-on computer repair experience
On-the-job technical training
Experience with laptop and desktop repairs
Exposure to a wide range of computers, accessories and technology
Staff discounts on selected IT products and services
Supportive and practical learning environment
Opportunity to develop both sales and technical skills
Career progression opportunities as One Systems continues to grow
Your potential career pathway
Retail Sales Assistant → Junior Computer Technician → Computer Technician → Senior Technician
For someone who wants to build a career in technology, this position provides an opportunity to gain practical experience across
retail sales, computer repairs, troubleshooting and customer service
.
About One Systems
One Systems is an Adelaide-based computer repair and technology retail business and is part of Fourtech IT Systems.
We provide computer and device repairs, technology products and IT support services to individuals, families and businesses across Adelaide.
Our services include:
Laptop and desktop computer repairs
Screen replacements
Battery replacements
Computer upgrades
Hardware troubleshooting
Windows and software support
Virus and malware removal
Data transfer and backup
New computers and accessories
Wi-Fi and general IT support
We focus on providing straightforward, reliable technology solutions with excellent customer service and without unnecessary technical jargon.
As One Systems continues to grow, we're looking for people who want to grow with us.
Apply Now
If you enjoy technology, like helping people and want to build practical experience in
IT sales, computer repairs and technical support
, we'd love to hear from you.
Please submit your
resume
along with a short cover letter telling us:
Why you're interested in the role
Your experience with computers or technology
Any previous retail or customer service experience
Any computer repair experience you may have
What you would like to achieve in your IT career

📌 Junior It Technician & Retail Sales Assistant (South Australia)
🏢 Fourtech IT Systems
📍 South Australia