We are looking for a motivated, organised, and people-focused Rostering Coordinator to join the CareChoice Coordination Team!
This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, coordinating rosters and making a meaningful difference in the lives of our clients.About CareChoiceCareChoice is a NDIS and TAC/ WorkSafe registered disability services provider.
We deliver a wide range of services and provide complex support across the Disability sector in a range of settings including home care, residential, community and Specialist Disability Accommodation.CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care.
The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.Our valuesOur philosophy of service provision is based upon our values of:People, FirstBrilliant TogetherBring Our Best.
AlwaysRelentless OptimismBenefits & CultureCareChoice is proud to be an EEO employer.
We support an inclusive approach in the workplace.
We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices.
Aboriginal and Torres Strait Islander people are encouraged to apply.As part of our commitment to putting People first, you'll enjoy industry-leading wellbeing support and benefits at CareChoice, including:Access to your pay as you earn it via our financial wellbeing partnerEmployee Pathways ScholarshipsEmployee Support FundFree ongoing training and developmentPaid Pregnancy loss leave for either parentFlexible work optionsA number of employee wellness platforms including EAP, free flu shots and travel discountsDiscounts with several department store retailers, events & entertainment, home & technologyFurther discounts with groceries & beverages, shopping & fashion, sports & leisure, fuel and transportCar,



health insurance and energy benefitsMonthly & Annual Recognition & Reward for Employee of the MonthService Recognition & Reward ProgramCareer development opportunities including secondments and Job-Ride-A-Long programFrom the moment you step through our doors, you'll feel welcome and supported to do your best work and really make a difference in people's lives.About the role:As a Rostering Coordinator, you will play an important role in ensuring our clients receive the right support, from the right people, at the right time.You will be responsible for coordinating our frontline workforce, managing rosters and ensuring appropriate coverage for our clients.
You will also identify and allocate suitably skilled staff based on individual client requirements, while building strong relationships with both clients and team members.What we can offer:6 Month Fixed-Term ContractASAP Start9:00am-5:00pm Monday to Friday (Full-Time)Hybrid Work Arrangement (2 days in Mulgrave Head Office/3 days WFH)Working within a supportive and cooperative team environmentA rewarding role where your work directly contributes to quality client careKey Responsibilities:Coordinate and manage staff rosters to ensure appropriate coverageRespond promptly and effectively to staffing and scheduling needsBuild and maintain relationships with care staff, clients and key stakeholdersProblem-solve staffing and operational challenges as they ariseMaintain a high level of professionalism, confidentiality and integrity in all aspects of the roleRequirements:Experience in customer service, specifically in rostering or care coordination preferredExcellent verbal and written communication skillsStrong interpersonal, negotiation and relationship management skillsA willingness and enthusiasm to learn and take on new challengesExcellent problem-solving skills, with the ability to prioritise competing tasks and meet deadlinesProficiency in Microsoft Word and Excel – Salesforce experience is highly regardedAvailability to work over the Christmas Holiday period is necessary
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📌 Rostering Coordinator (Victoria)
🏢 CareChoice
📍 Victoria