Global Pop-Culture | Full-Time | Immediate StartJoin the POP MART PhenomenonPOP MART is one of the world's fastest-growing pop-culture and designer-toy brands.
As we continue expanding across Australia and Recent Zealand, we're looking for an experienced Store Supervisor (3IC) to support our retail leadership team.This role is ideal for someone looking to take the next step in their retail leadership career while gaining exposure to people leadership, operations and commercial performance.Why You'll Love Working at POP MARTCareer progression opportunities into Assistant Store Manager and Store Manager rolesWork with products customers genuinely loveWeekly new product launchesSupportive and energetic team cultureMonthly product incentives (post-probation)What You'll DoLead Daily OperationsSupport the Store Manager and Assistant Store Manager in daily operationsLead shifts and maintain store standardsOpen and close the store when requiredCoach and Support the TeamSupport the Store Manager and Assistant Store Manager in daily operationsLead shifts and maintain store standardsOpen and close the store when requiredDrive Store PerformanceProvide on-floor coaching and feedbackSupport onboarding and development of team membersHelp drive a positive and engaging team cultureWho You AreExperienced retail Supervisor, Key Holder or Senior Team MemberPassionate about customer experienceStrong communicator and coachComfortable leading teams in fast-paced environmentsOrganised, proactive and solutions-focusedAvailability RequirementsThis is a permanent full-time position averaging 38 hours per week.Flexible availability across all 7 days is required.Typical rosters include weekends, late-night trading and public holidays.We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.As a retail business, flexibility is required throughout the week to support customer demand, peak trading periods and special events.Availability throughout our peak trading season (November to January) is essential.Full and permanent Australian working rights are required.
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📌 Store Supervisor (3Ic) - Highpoint (Victoria)
🏢 POP MART
📍 Victoria