Booking patient appointments and proceduresLiaising with hospital staffVerifying Medicare and private health insurance detailsCompleting patient invoicing, Medicare, DVA and Eclipse claimsFollowing up rejected or delayed claims and unpaid invoicesObtaining results and maintaining accurate patient recordsScanning and attaching documentation; managing incoming mail and emailsFacilitating communication between patients, the Specialist and staffMaintaining strict confidentiality of patient, practice and financial informationEnsuring a high level of accuracy in all administrative and billing tasksKey ResponsibilitiesAnswering incoming phone callsBooking patient appointments and proceduresLiaising with hospital staffVerifying Medicare and private health insurance detailsCompleting patient invoicing, Medicare, DVA and Eclipse claimsFollowing up rejected or delayed claims and unpaid invoicesObtaining results and maintaining accurate patient recordsScanning and attaching documentation; managing incoming mail and emailsFacilitating communication between patients,



the Specialist and staffMaintaining strict confidentiality of patient, practice and financial informationEnsuring a high level of accuracy in all administrative and billing tasksThe Successful Applicant Will:Be compassionate with a caring and professional dispositionHave robust attention to detailDemonstrate a friendly and patient-focused approachPresent professionally at all timesRemain calm and composed under pressureBe motivated and willing to learnEssential CriteriaExcellent organisational skills with the ability to take initiative and follow instructionsStrong computer literacyAbility to work independently and as part of a teamPrevious experience in medical rooms (highly recommended)Experience using Xestro or similar medical softwareIf you are an experienced medical receptionist who takes pride in your work and enjoys being part of a professional and hardworking team, we would love to hear from you.
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📌 Medical Reception (Victoria)
🏢 seek.com.au
📍 Victoria