Customer Service & Administration OfficerOur client is a fast-growing wholesale fruit supply business based in Broadmeadows.
Their customer base extends across major hospital groups, contract caterers, leisure venues, contract manufacturers, major public and private institutions across VictoriaThey pride themselves on reliability, strong customer relationships, and delivering high-quality fresh produce every day.
They value teamwork, professional growth, and a supportive, inclusive environment where your contributions truly matter.About the RoleThey are seeking a dedicated and detail-oriented Customer Service & Administration Officer to join their Broadmeadows office.
This full-time, on-site position is perfect for someone who thrives in a fast-paced, customer-focused environment and enjoys balancing customer service with accurate administrative and ordering tasks.You will be working as part of a small team of three, providing support and continuity across the office.
This position reports directly to the Administrative ManagerYou will be the first point of contact for customers, support their operations team, and help ensure smooth communication between clients, drivers, and warehouse staff.Key ResponsibilitiesProvide excellent customer service via phone, email.Manage incoming and outgoing correspondence professionally and promptlyAccurately enter customer, order,



and product information into internal systems (full training provided)Process daily customer orders and assist with invoicing and delivery documentationHandle product enquiries, pricing requests, and delivery updatesMaintain accurate customer records and support account management tasksCoordinate with warehouse and delivery teams to ensure timely dispatchAssist with general administration, data entry, and ad hoc duties to support daily operationsContribute to maintaining a clean and organised office environmentAbout YouPrevious experience in customer service, administration, and/or data entryStrong attention to detail with accurate data entry skillsConfident communicator with robust written and verbal communicationAble to multitask, work autonomously with ease and thrives in pressure situationsComfortable using Microsoft Office (Outlook, Word, Excel)Positive, proactive, and team-oriented attitudeExperience in fresh produce, FMCG, logistics, or wholesale is beneficial but not essentialExceptional customer service, reliable and trustworthy by natureWhat's on OfferCompetitive salary of $*****k plus superSupportive and inclusive team cultureTraining and opportunities for growthOur client is committed to building a workforce that reflects the communities and customers we serve.
We are committed to achieving an inclusive workforce.
We stronglyencourage all applications from all backgrounds including the culturally diverse.
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📌 Customer Service & Administration Officer (Victoria)
🏢 Parkstone HR
📍 Victoria