Smile Art Lab is a boutique dental laboratory specialising in aesthetic and digital dentistry.
We are a small, friendly team working closely with dentists across Australia.We are looking for an organised and confident Reception & Client Services Assistant who also enjoys social media and content creation.This is primarily a reception and client-services position.
Around two to three hours each day will normally be allocated to content, photography and video.
Reception and client support will remain the priority when required.This is not a pure marketing role.
It would suit someone with reception, administration or customer-service experience who would also enjoy creating content as a regular part of their day.About the RoleSmile Art Lab is a boutique dental laboratory specialising in aesthetic and digital dentistry.
We are a small, friendly team working closely with dentists across Australia.We are looking for an organised and confident Reception & Client Services Assistant who also enjoys social media and content creation.This is primarily a reception and client-services position.
Around two to three hours each day will normally be allocated to content, photography and video.
Reception and client support will remain the priority when required.This is not a pure marketing role.
It would suit someone with reception,



administration or customer-service experience who would also enjoy creating content as a regular part of their day.Key ResponsibilitiesReception and Client ServicesAnswer telephone calls and emails from dentistsEnter and coordinate cases using our laboratory management softwareOrganise deliveries and courier bookingsPack and dispatch completed casesProvide general reception and administrative supportSocial Media and ContentTake photos and videos of our work, team and laboratoryCreate and publish Instagram contentFilm and edit short-form videos and ReelsWrite captions and help maintain our content calendarOrganise case photos, videos and other marketing assetsAbout YouYou will ideally have:Experience in reception, administration or customer serviceClear and professional telephone and email communicationStrong organisation and attention to detailAn interest in social media and content creationConfidence taking photos and filming videosA reliable and helpful attitudeExperience filming and editing video content is a strong advantage.
Experience with Instagram, Canva, CapCut, Adobe tools or similar programs would also be helpful.Dental or healthcare experience is welcome but not required.
Training in our systems and laboratory processes will be provided.What We OfferA varied full time role with regular time allocated to contentTraining and support from our senior coordinatorA friendly and down-to-earth teamInput into our social media and content ideasA convenient Crows Nest location close to public transport
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📌 Reception & Client Services Assistant (Social Media & Content) (New South Wales)
🏢 Smile Art Lab
📍 New South Wales