Supportive team environment with great career pathwaysMonday-Friday, full-timeFull training and induction programAre you ready to start a rewarding career in banking?
As a CustomerService Representative, you will join our team in providing great service and support to IMB Customers in relation to their financial needs.
Due to internal promotion, a full-time position is now available on IMB's relief team, working in branches across the Illawarra.
Due to the varied locations, candidates located centrally with their own transport are preferred.
There are also upcoming part-time opportunities.About the roleHelping customers with their banking and insurance needs face to face, over the phone and onlineExploring new opportunities to find the right financial solutions that may improve their positionUsing various technologies, systems and digital platformsCash handling, balancing and administrative dutiesWorking with Branch Managers and teams to collectively achieve the goals and objectivesMaintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.About youExperience in customerservice, in any industryAvailable to work Monday-FridayLocated in the Wollongong/Illawarra areaA demonstrated interest,



experience or education relating to financial servicesCash handling experience and an accurate eye for detailA learning mindset and ambition to build a career in the banking industryAn aptitude for technology and proficient in MS Office programs/appsHonesty and integrity and take pride in diligently following procedures and policy in a regulated financial environmentA flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirementsA genuine desire to help people, work directly with customers as well as work with and support a teamThe willingness to travel within the region as required for training and staff relief.Why IMB?
IMB Bank is a leading customer-owned bank offering a full range of products and services in both retail and business banking.
Our purpose is to provide simple, competitive, and authentic banking to help our customers and communities be better off and we've been doing that for over 145 years.
An award-winning and growing organisation, we've donated more than $13 million through our Community Foundation to over **** projects in our communities.IMB advantages include:Great training and onboardingGenuine career pathways and opportunity to accelerate your skills and experienceA supportive culture that actively promotes diversity and inclusionDesignated wellbeing daysFriendly and professional team environmentProduct concessionsPurchased leave options
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📌 Customer Service Representative - Illawarra (Wollongong)
🏢 Imb Bank
📍 Wollongong