PACK & SEND Canning Vale
Location:
Canning Vale WA ****
Part-time:
***** hours per week over 4 weekdays
Pay:
$30–$34 per hour + super, depending on experience
Flexible hours | No weekends
We're looking for a reliable, customer-focused person to join our Canning Vale team in a varied part-time role.
This position combines customer service, administration and hands-on operational work.
You might be helping a customer with a quote, organising a booking, tracking a delivery, professionally packing an item or assisting with a local collection or delivery.
If you enjoy working with people, staying organised and having variety in your day, this could be a great fit.
About Us
PACK & SEND provides parcel, courier, freight and professional packing solutions for businesses and individuals.
Our Canning Vale Service Centre is a small, family-run business where we help customers send everything from everyday parcels to fragile, valuable and unusual items.
Key Responsibilities
As a
Customer Service & Operations Assistant
, your day will include:
Preparing accurate quotes using our in-house system full training provided
Following up on quotes and converting them into bookings
Greeting walk-in customers and assisting with counter enquiries
Managing customer enquiries and coordinating jobs to keep things on track
Monitoring consignments and keeping customers updated
Professionally packing items to ensure they are protected during transport
Assisting with local collections and deliveries when required
Supporting the general day-to-day operation of the Service Centre
Why Join Us?
Permanent part-time position with stable hours
***** hours
No weekend work




Competitive salary based on experience
Friendly, supportive small-business environment
Varied role combining customer service and practical, hands-on work
Full training in our systems, packing and freight processes
Opportunity to develop skills across customer service, sales and logistics
Free on-site parking
About You
We're looking for someone who:
Has clear and confident verbal and written communication skills
Has previous customer service experience
Is reliable, organised and detail-focused
Enjoys helping customers and providing a high level of service
Is confident using computers, email and Microsoft Office
Is physically able to safely lift, move and pack items as part of the role
Has legal work rights in Australia for the required hours
Is a safe, confident driver with a good driving record and an unrestricted Australian manual Class C driver's licence.
Previous freight or logistics experience is
not required
.
Full training in our systems and processes will be provided.
How to Apply
If you're reliable, enjoy working with people and like the idea of a varied, hands-on role, we'd love to hear from you.
Please apply with your resume and a few words about yourself and why you'd be a positive fit for the role.
Pay: $***** – $***** per hour
Application Question(s):
Are you comfortable with the hands-on requirements of the role, including safely lifting, moving and packing items?
What interests you about this role?
Experience:
Customer service: 1 year (Required)
Licence/Certification:
Manual Driver Licence (Preferred)
Work Authorisation:
Australia (Required)
Work Location: In person

📌 Customer Service And Operations Assistant (Western Australia)
🏢 Pack and Send Canningvale
📍 Western Australia