About the role
As Pharmacy Retail Manager, you will be responsible for overseeing the day-to-day retail operations, ensuring exceptional customer experiences, maintaining high merchandising standards, and leading a dedicated team to achieve sales and service objectives.
Key responsibilities
Manage all front-of-shop retail operations
Lead, coach, and develop retail team members
Deliver exceptional customer service standards
Drive sales growth and achieve key performance targets
Maintain stock control, ordering, and inventory management
Implement visual merchandising and promotional campaigns
Ensure compliance with pharmacy and retail policies and procedures
Support pharmacists and the wider pharmacy team to provide seamless customer care
About you
Previous experience in retail management, preferably within pharmacy,
health, beauty, or FMCG sectors
Strong leadership and people management skills
Excellent communication and customer service abilities
Proven ability to drive sales and team performance
Strong organisational and problem-solving skills
Experience with inventory management and merchandising
Ability to work in a fast-paced environment
Benefits
Market-competitive salary package
Supportive and friendly team environment
Ongoing training and professional development
Opportunity to make a real difference in the local community
Work with a respected and growing pharmacy business