Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.

Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.

Whether you’re working in regional, rural, or remote settings, we offer unique opportunities and experiences you won’t find in a metropolitan hospital.

Job details Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO4
Workplace Location Mackay region
Job ad reference QLD/690348
Closing date 01-Sep-2026
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Refer to Role Description
Contact person Angela Sammon
Contact details 07 4885 7973
Access the

Role details

The Division of Medical Services at the Mackay Base Hospital is seeking applications for a Business Support Officer (Workforce) to join their team on a permanent basis.

For information on how to apply and the mandatory requirements for this role, please refer to the attached Role Description.

Your opportunity

- Coordinate the management of Divisional vacancies through delivery of a range of human resourcing and recruitment activities in close liaison with the Divisional Business Manager and Senior Management Team.
- Coordinate and deliver a service that supports the development of enhanced workforce services to assist the Divisional leads to maintain optimum staffing levels.
- Review and maintain rostering, establishment, mandatory training compliance and across a range of workforce key performance indicators.



This includes making recommendations to the Senior Management Team on strategies to improve performance and address the significant challenges faced by the Division to recruit and retain appropriately skilled staff.
- Actively participate in activities that enable the recruitment and selection of Frontline Administration staff.

About our Hospital and Health Service

has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,500 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.

Some of our great perks on offer

- Competitive wages, salary packaging and leave entitlements
- Flexible working arrangements
- A diverse work culture
- Career development
- Professional development opportunities
- Education opportunities, Study and Research
- Paid parental leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .

Applicants are to apply online and supply the requested documentation by attaching to their online application. Applications remain current for 12 months (permanent roles) or for the duration of the vacancy (temporary roles).

Documents

Before applying for this vacancy please ensure you read the documents below.

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📌 Business Support Officer (Workforce) - Division of Medical Services (Mackay)
🏢 Queensland Government
📍 Mackay