Etsu Izakaya is one of Gold Coast's most iconic Japanese venues, offering an authentic izakaya-style dining experience with premium food, curated beverages, and exceptional service. Known for our vibrant atmosphere and strong reputation in the industry, we pride ourselves on delivering unforgettable guest experiences.
The Opportunity
We are seeking an experienced and passionate Assistant Manager to help lead our dynamic team and drive the continued success of Etsu Izakaya. This is an exciting opportunity for a hands-on hospitality leader who thrives in a fast-paced, high-volume environment.
Key Responsibilities
- Oversee daily venue operations, ensuring smooth service and high standards
- Lead, train, and inspire front-of-house and management teams
- Assist in driving financial performance, including budgeting, forecasting, and cost control
- Maintain exceptional customer service standards and resolve guest concerns professionally
- Manage staff, rosters, and recruitment
- Work collaboratively with the Executive Chef, Venue Manager and directors to enhance the venue offering
About You
- Minimum 3+ years experience
- Robust leadership and team development skills
- Proven ability to manage high-volume service
- Current RSA (QLD)
- Passion for hospitality and Japanese cuisine culture