This is a full-time role located in Narrogin, WA, 6312, providing administrative and receptionist support to the legal team at Lane Buck & Higgins. As the Legal Receptionist / Administration Assistant, you will be the first point of contact for clients and visitors, ensuring a positive first impression and seamless experience.
Key responsibilities
- Greeting and welcoming clients, visitors and staff in a friendly and professional manner
- Providing exceptional customer service and managing inbound enquiries via phone, email and in person
- Organising and maintaining the reception area to a high standard
- Providing general administrative support including word processing, filing and photocopying
- Assisting with the preparation of documents and correspondence as required
- Managing the calendar and scheduling of appointments and meetings
- Supporting the team with other ad-hoc tasks as needed
About you
- Strong customer service experience, with the ability to handle enquiries with professionalism and empathy
- Excellent communication and interpersonal skills,
with the confidence to interact with clients and staff at all levels
- Highly organised with great attention to detail and the ability to multitask effectively
- Robust administrative and data entry skills, with proficiency in Microsoft Office suite
- A positive, friendly and proactive approach to your work
- Previous experience working in a legal or professional services environment is desirable but not essential
About us
Lane Buck & Higgins is a leading law firm with offices in both Narrogin and Busselton, with a reputation for delivering exceptional legal services to individuals and businesses. Our team of experienced professionals is dedicated to providing tailored solutions and achieving the best possible outcomes for our clients. We pride ourselves on our commitment to excellence, innovation and the local community.