Are you looking to build your career in a dynamic and growing industry? Austcover Insurance Brokers is searching for a motivated and enthusiastic individual to join our Gold Coast team as a Broker Assistant.
Our supportive and collaborative team environment empowers our people to succeed through company-paid qualifications, ongoing learning and development opportunities, access to our Employee Assistance Program (EAP), and a range of retail and travel discounts and benefits.
About the Role
We are looking for a Broker Assistant to join our Gold Coast team on either a full-time or part-time basis, providing valuable support to our Brokers. With training and ongoing support, you'll quickly build the confidence and skills to perform a variety of day-to-day responsibilities, including but not limited to:
- Policy preparation and maintenance
- Processing invoices, endorsements and renewals
- Responding to customer enquiries and providing exceptional service
The successful applicant will demonstrate excellent customer service skills, strong attention to detail, and a genuine willingness to learn, develop and grow within the role.
About You
Our ideal candidate will possess the following:
- Excellent communication, problem-solving and analytical skills
- A process-oriented approach with exceptional attention to detail
- A genuine passion for continuous learning,
professional development and career growth
- Strong digital literacy and confidence using a range of technology and systems
- A proactive, positive attitude with the ability to thrive in a rapid-paced environment
- Previous experience as a Broker Assistant is highly desirable, but not essential
- A Tier 2 qualification is highly regarded, but we welcome applicants who are eager to obtain this qualification.
Why Work With Us
Austcover Insurance Brokers is proud to be part of QIB Group , one of Australia's leading insurance broking networks. We are recognised for delivering tailored insurance solutions across a diverse range of industries, with a strong commitment to exceptional client service and innovation. As part of the QIB Group, you'll have access to opportunities for career growth, career development and long-term success.
- Company-paid qualifications to support your professional growth
- Genuine career pathways with opportunities to learn, develop and progress
- Join a collaborative team backed by a national insurance broking network
- Be recognised and rewarded through performance bonuses and employee awards
- Enjoy generous leave benefits, including paid parental leave
If you’re ready to take the next step in your career and grow with us, we’d love to hear from you!