An organised, customer-focused Sales Administrator role perfect for someone who thrives on keeping things moving — from the first phone call through to delivery — and who enjoys building good relationships with customers and colleagues alike. Flexible hours are offered to work around school pick-ups and drop-offs, with the ability to start a little later, finish in time for the school run, or work around the holidays.
Key responsibilities
- Answer incoming phone calls and assist customers with enquiries
- Prepare accurate quotes using our SAP ERP system
- Update and maintain customer records in the CRM
- Follow up on outstanding quotes to help convert sales
- Send, respond to, and manage email correspondence in a timely manner
- Track orders through the production process to ensure timelines are met
- Liaise with customers regarding delivery dates and order particulars
- Provide general administrative support to the sales team
About you
- Previous experience in a sales administration, customer service, or similar admin role
- Experience with SAP (or a similar ERP system) is highly regarded
- Confident using CRM software, with strong attention to detail
- Excellent phone manner and written communication skills
- Well organised, with the ability to juggle multiple priorities and follow through on tasks
- A proactive, can-do attitude and comfortable liaising with both customers and internal teams
- Reliable and able to commit to agreed hours
Benefits
- Flexible working hours to suit school schedules or other commitments
- A supportive, friendly team workplace
📌 Sales Admin (Yetholme)
🏢 Focus Doors
📍 Yetholme
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