Client Liaison & Pre-Start Coordinator – Residential Building

Prestige Homes & Granny Flats
Port Kennedy, WA
Monday–Friday | 8:00am–4:30pm
$40–$45 per hour + super | Depending on experience

About Us

Prestige Homes & Granny Flats is a growing residential building company specialising in current homes and granny flats.

We are seeking an experienced, organised and personable Client Liaison & Pre-Start Coordinator to join our team at our Port Kennedy office.

This is a varied, client-focused role responsible for supporting our clients throughout the pre-start and pre-construction stages of their building journey, while also assisting with new enquiries and general office coordination.

About the Role

As our Client Liaison & Pre-Start Coordinator, you will be a key point of contact for our clients and will help ensure their project progresses smoothly from contract through to construction.

You will coordinate pre-start appointments, selections, documentation and client approvals while working closely with our drafting, estimating, administration and construction teams.

We are looking for someone who is proactive, highly organised and confident dealing with clients. You will need to be comfortable managing multiple projects at different stages and following up outstanding information to keep jobs progressing.

Key Responsibilities

- Act as a key point of contact for clients throughout the pre-start and pre-construction process

- Answer incoming telephone calls and emails

- Respond to and assist with new client enquiries

- Book and coordinate client appointments

- Coordinate and conduct pre-start appointments





- Guide clients through colour, fixture, fitting and product selections

- Liaise with clients regarding plans, specifications and selections

- Prepare and maintain pre-start documentation

- Accurately record client selections, changes and requests

- Coordinate information required for variations and addenda

- Follow up outstanding selections, approvals and documentation

- Liaise with drafting, estimating, administration, suppliers and construction

- Ensure client files, records and notes are accurate and up to date

- Track pre-construction requirements and outstanding items

- Assist with contract and pre-construction documentation

- Provide clients with regular updates

- Maintain appointment calendars and schedules

- Prepare client correspondence and documentation

- Assist with general office administration as required

- Ensure clients receive a professional and positive experience throughout their building journey

About You

We are looking for someone who is:

- Highly organised with excellent attention to detail

- Confident and professional when dealing with clients

- Friendly and approachable

- Excellent on the phone and face-to-face

- Strong in written and verbal communication

- Proactive and excellent at following up





- Able to manage multiple clients and projects simultaneously

- Comfortable working to deadlines

- Able to prioritise tasks effectively

- Confident using computer-based systems

- Able to work independently and as part of a team

- Reliable, accountable and committed to providing excellent customer service

Previous experience within residential construction, new homes, pre-start, client liaison, building administration or selections would be highly regarded.

Experience reading building plans and working with specifications, variations, addenda and client selections would be a strong advantage.

Working Hours

Monday to Friday
8:00am–4:30pm

This is an office-based position located in Port Kennedy, WA .

No weekend work.

What We Offer

- $40–$45 per hour + superannuation, depending on experience

- Monday–Friday working hours

- No weekend work

- Stable office-based position

- Varied client liaison and pre-start responsibilities

- Support from our administration, drafting, estimating and construction teams

- Opportunity to develop and grow within the residential building industry

- Opportunity to become an important part of a growing building company

Apply

If you are highly organised, enjoy working with clients and have experience within residential construction, pre-start or client liaison, we’d love to hear from you.

Please submit your resume together with a short introduction outlining your previous client liaison, pre-start, building administration or residential construction experience .

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