We are a friendly and professional ophthalmology practice seeking a Casual Ophthalmology Technician / Medical Receptionist to join our team. This role is ideal for someone who enjoys patient interaction, works well in a medical workplace, and is keen to learn.
About the Role
This is a dual role combining front-desk reception duties with clinical support for our ophthalmologists and optometrists. Full training will be provided for the right candidate.
Key Responsibilities
- Welcoming patients and managing appointments
- Answering phone calls and handling enquiries
- Patient billing, payments, and Medicare/private health claims
- Assisting with ophthalmic testing (e.g. visual acuity, OCT, visual fields – training provided)
- Preparing patients for consultations
- Maintaining accurate patient records
- General administrative and clinic support duties
About You
- Friendly, professional, and well-presented
- Strong communication and customer service skills
- Comfortable working with patients of all ages
- Good computer and organisational skills
- Ability to multitask in a busy clinical environment
- Reliable and a team player
Desirable (but not essential)
- Experience in a medical or allied health practice
- Previous receptionist or customer service experience