Belle Property Escapes Snowy Mountains is a premium holiday accommodation agency within the region’s leading real estate business, Belle Property Snowy Mountains. We currently have an exciting opportunity for a highly motivated individual to join our team as an Escapes Junior Property Manager. The position is full-time and is based in our Thredbo and Jindabyne offices.
37.5 hours per week across 5 days, including weekends
Core Responsibilities & Duties
- Respond to guest enquiries via phone and email in a timely, professional and helpful manner.
- Provide guests with accurate property details, check-in/out information and local insights.
- Assist with any in-stay concerns or requests, ensuring efficient and empathetic resolution.
- Conduct pre-arrival property inspections to confirm cleanliness, presentation and readiness.
- Take note of any maintenance issues, property damage or missing items and report accordingly.
- Build and maintain strong relationships with property owners, ensuring ongoing satisfaction and retention
- Support managers with guiding new owners through the onboarding process, including pricing, compliance and service expectations
- Support managers with providing regular performance reports and advice to help owners optimise their property’s success
- Maintain a checklist of standard inclusions per property and verify compliance during inspections ie: signage for pool, BBQ, fire requirements etc.
- Communicate issues clearly and promptly to the Holiday Managers using internal reporting tools or systems.
- Provide recommendations for improvements to enhance guest satisfaction or operational efficiency.
- Track recurring property issues and assist in developing long-term solutions.
Key requirements:
· Current driver’s licence and reliable vehicle
· Certificate of Registration (or willingness to obtain within 6 months of starting with the business)
· Strong communication and interpersonal skills
· Excellent attention to detail and a proactive attitude
· Ability to work weekends and adapt to a fast-paced, seasonal environment
If this sounds like the right chance for you, please apply via SEEK or email your resume and cover letter to Sarah Hamer at ••••@belleproperty.com