Are you an organised and customer-focused professional looking for an opportunity to work within a friendly and supportive team? We are seeking a reliable and motivated Customer Service Administrator to join our Service Administration team on a 12-month maternity leave contract commencing in September .
Comprehensive training will be provided , making this an excellent opportunity for someone with customer service or administrative experience who is eager to learn, develop their skills, and become a valued member of a collaborative team. This role offers a great blend of customer interaction and administrative coordination, making it ideal for someone who enjoys building relationships while ensuring things run smoothly behind the scenes.
What you’ll be doing:
- Handling customer enquiries and service requests over the phone and via email
- Preparing and following up on quotations
- Processing customer orders accurately
- Maintaining up-to-date customer records and service documentation
- Working closely with the Service Management team to ensure customer needs are met
What we’re looking for:
- Experience in customer service,
administration, or a similar role
- Confident communication skills and a skilled phone manner
- A reliable and organised approach with strong attention to detail
- Ability to work both independently and as part of a team
- Solid computer skills (Microsoft Office and ERP systems preferred)
- Someone who is dependable, mature-minded, and seeking long-term stability
What we offer:
- A full-time, 12-month maternity leave contract with a well-established organisation
- Comprehensive training and support to help you succeed in the role
- A welcoming, collaborative, and supportive team environment.
- Regular weekday hours (no late nights or weekends)
- A role that rewards reliability, commitment, and a strong work ethic
If you are someone who takes pride in providing excellent customer service and are looking for a role where you can stay long term, we’d love to hear from you.
Click "Apply Now." Submit your resume and a cover letter telling us why you are the right candidate.