Are you an experienced dental receptionist looking to take the next step into practice management?
A well-established dental practice in Medindie is seeking a confident and highly organised Clinical & Patient Coordinator to join its friendly and supportive team.
This is an ideal opportunity for an experienced dental receptionist or senior coordinator who enjoys patient interaction but is also ready to take on greater responsibility across the day-to-day running of a practice.
About the Role This varied position combines front-office reception and patient coordination with additional practice management responsibilities.
Your duties will include:
- Welcoming patients and creating a warm, professional experience
- Managing appointment books, phone enquiries and patient correspondence
- Coordinating treatment plans and following up with patients
- Processing payments, health fund claims and daily reconciliations
- Supporting staff scheduling and daily clinical workflows
- Assisting with reporting, administrative procedures and practice operations
- Monitoring stock levels and coordinating orders
- Supporting and guiding reception and clinical team members
- Managing patient concerns calmly and professionally
- Helping maintain compliance, infection control and practice standards
- Ensuring tasks are followed through and completed within required timeframes
You will ideally have:
- 2+ years of previous experience in dental reception or patient coordination
- A strong understanding of dental practice operations
- Excellent communication and patient service skills
- Confidence managing busy appointment books and competing priorities
- Robust organisational skills and attention to detail
- The ability to take ownership and work independently
- A calm and solutions-focused approach during busy periods
- Confidence having difficult conversations when required
- Previous senior reception, team coordination or leadership experience
What’s on Offer:
- A varied role with greater responsibility and autonomy
- Genuine progression toward a Practice Manager position
- Competitive remuneration based on experience
- Ongoing training, mentorship and professional development
- A supportive and collaborative team environment
- A desirable Medindie location
- The opportunity to have a meaningful impact on the patient experience and daily practice operations
This is a fantastic opportunity for someone who is passionate about patient care, enjoys supporting a team and is ready to progress their dental career.
Apply now or enquire confidentially through Gorilla Jobs:
Phone: ***
Email: ******@gorillajobs.com.au
Additional information
- Full time role with competitive salary
- Family run dental clinic
- Fleixble working hours!