Winner of the 2026 and 2025 Best Fibreglass Pool WA!
At Barrier Reef Pools Group WA, we pride ourselves on delivering world-class fibreglass swimming pools to customers throughout Western Australia.
We currently have an exciting full time opportunity for a Site Supervisor to join our team.
About the Role:
This role would suit someone experienced with building practices, site supervision or project management. We provide industry and on-the-job training, but we need your excellent people management and organisational skills. As a business, customer service is our top priority.
We are looking for excellent communicators to support the installation process and delivery of our customers swimming pools in line with contractual allowances and budgets in this forward-facing role. Direct contact and prompt communication with multiple clients per week is a key competency that we require.
Working alongside your dedicated Client Liaison Officer, you will be the interface between on-site trades, the client and our head office informed and updated on evolving trade and customer needs.
Throughout the week, you will travel between multiple clients’ houses, conducting pre- and post-installation site checks while managing your flexible hours from Monday to Friday
Benefits:
- Use of a company vehicle, iPad, and mobile phone for business purposes
- Opportunity to be part of a growing and evolving business
- Input into systems and practice development
- Commission on any written sales or variations (this is not a sales role)
Responsibilities:
- Proactively service customer needs
- Promptly address all customer enquiries
- Setting the final finishing height and position of the swimming pool during on-site inspections according to drafted plans and council requirements
- Complete site checks - relaying information known to the Scheduling Team to book trades and resources in line with contract allowances
- Work closely with your dedicated Customer Liaison Officer & Scheduling team to book and manage completion trades for each site
- Conduct post-installation site checks to ensure high standards of work are maintained
What Skills We’re Looking For:
- Highly organised & a self-starter
- Excellent customer service with strong written and verbal communication skills
- Personable - with an ability to build rapport with many different personality types
- Ability to assess and deliver on competing priorities while managing deadlines
- Strong planning and problem-solving skills
- Decision-maker with a positive attitude
- Knowledge of WH&S; practices within the construction industry
- Ability to read, interpret, and manage drawings, specifications, and plans (advantageous but not mandatory)
- Prior experience in a trade-based supervisory role (advantageous but not mandatory)
- Experience in the swimming pool industry (highly advantageous but not mandatory)
- Familiarity with local permit authorities (advantageous but not mandatory)