About the role

AX Fasteners Pty Ltd is seeking an Internal/Counter Salesperson to join our team at our Midvale location. This is a full-time position based in Midvale, WA 6056 . As an Internal/Counter Salesperson, you will be the face of our business, providing exceptional customer service and product expertise to walk-in customers and phone enquiries. This role is fundamental to driving sales, building customer relationships, and ensuring customer satisfaction at our counter operations. You will be responsible for processing transactions, handling inventory queries.

Key responsibilities

1. Provide friendly, efficient and professional customer service to walk-in customers and telephone enquiries

2. Process sales transactions accurately, including cash, card and account payments

3. Handle customer queries and resolve issues in a timely and professional manner

4. Maintain an organised and presentable counter and display areas

5. Assist with stock management, including checking inventory levels and locating products for customers

6. Build and maintain positive relationships with regular customers to encourage repeat business

What we're looking for

1. Previous experience in a retail or customer-facing sales environment is highly desirable

2. Strong communication and interpersonal skills with the ability to engage customers effectively

3. Numeracy skills and accuracy when handling transactions and managing financial records

4. Ability to work efficiently under pressure and during busy periods

5. Attention to detail and organisational skills to maintain counter areas and inventory systems





6. A positive attitude and willingness to support team members and contribute to a cooperative workplace

7. Flexibility and reliability, with the ability to commit to consistent full-time hours

8. Basic computer skills and experience using point-of-sale systems (desirable)

9. Knowledge of fasteners, hardware or trade products is a bonus but not essential

What we offer

At AX Fasteners Pty Ltd, we value our team members and are committed to creating a supportive and rewarding workplace. We offer competitive remuneration, opportunities for career development within a growing business, and a friendly team environment where your contributions are recognised. We believe in fostering a positive workplace culture where employees feel valued and motivated to succeed.

About us

AX Fasteners Pty Ltd is a respected supplier of fasteners and associated products serving the retail and trade sectors. We are committed to providing quality products, competitive pricing and outstanding customer service. With a focus on reliability and expertise, we have built strong relationships with our customers across Western Australia. Our team is dedicated to delivering excellence in everything we do, and we take pride in supporting the success of our customers' projects.

Apply now

If you are an enthusiastic and customer-focused individual looking to join a dynamic team, we would love to hear from you. Please submit your application including your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role.

📌 Internal/Counter Salesperson - Midvale (Swan View)
🏢 Important Group
📍 Swan View